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Business-type guide

Hospital guide

Wards, theatres, casualty, the lab and the pharmacy — the whole store is yours.

Day one

Installed on day one

What a hospital cannot open without: sign-up installs these with the practice. Setup then recommends more, and you choose.

QueueFlowRun the day’s patient queue with tokensFirst step: Add the patient as they arrivePatient RegistryRegister patients and find their recordsFirst step: Register in under a minuteCaseNotesWrite visit notes, diagnoses and allergiesFirst step: Write inside the visitRxCanvasPrescribe safely, with drug and allergy checksFirst step: Prescribe inside the visitBillDeskMake bills, take payments, give refundsFirst step: The bill builds itselfSlotGridBook and manage appointmentsFirst step: Book into a real diaryCarePingsSend visit reminders and messages to patientsFirst step: Consent comes firstPulseBoardSee visits, revenue and wait times in one reportFirst step: Open Reports for todayWardLineAdmit patients, manage beds, discharge properlyFirst step: Admit to a bedClaimsLineTrack insurance claims from pre-auth to paymentFirst step: Open the claimStoreStockTrack stock with batches and expiry datesFirst step: Receive a delivery into a batchLabBridgeOrder lab tests and get results into the chartFirst step: Describe your tests once
First week

A first week, day by day

  1. Day 1 — sign up as this businessChoose “Hospital” when you sign up. 12 essentials are installed for you on day one: QueueFlow, Patient Registry, CaseNotes, RxCanvas, BillDesk, SlotGrid, CarePings, PulseBoard, WardLine, ClaimsLine, StoreStock, LabBridge.
  2. Day 1 — finish setupSign-up lands you in Setup: specialties, apps, team, where and when, what you do and paperwork. Type it, or press Talk me through it and Rain asks the questions.
  3. Day 2 — bring your records inPatients first, then money owed, appointments, stock and prices, from CSV files through the import desk — each one read as a dry run before anything is written.
  4. Day 3 — invite your teamInvite each person from Team with the role they do. The roles this business’s own apps are built around: doctor, operations manager, quality officer, care coordinator, finance manager, business development.
  5. Days 4–5 — run a real day on QueueFlowAdd the patient as they arrive, then Start the visit, then Let the day run itself.
The store

Everything else it sees

The store shows a hospital 459 live apps, back office included. These 381 are its own; install any of them when you need it.

Front office
Clinical
Revenue cycle
Engagement
Operations
Compliance
Analytics
Business

It sees the whole store

A hospital runs every kind of work, so the store shows it every app, not only the ones listed here.

The team

Role guides for this business

More

Other business types