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CrisisNetworkDesk

Shows which centre has an open emergency slot right now, chain-wide.

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What it is

For mental-health chains. Each centre’s duty team posts its emergency slots — when, who is on duty, walk-in, call-back or video — and the board shows, chain-wide and refreshed each minute, which centre has one open now or in the next hours, with its crisis line to ring. A slot can be held for a caller from another centre: the hold is written in the centre that owns the slot, carries only the holding centre’s call number and call-back line — never the caller’s name or phone — lasts the owning centre’s own minutes, and tells its duty team on WhatsApp. A centre that has not set its crisis line and hold time takes no holds; each centre decides whether its slots are shared with the group. On the phone, the person on the call sees the open slots, rings the line in one tap or holds one.

Who uses it: Built for: Psychiatry · Psychology & Counselling
Reads: Live slot availability
Writes: Slot hold
Never: It does not triage the crisis itself — it only shows where an open slot exists.
Access: Only people whose role includes it — the clinic owner decides who
Your data: PHI-lite. Hosted in Boston, United States. On uninstall: Slots and holds are kept on the record.

In the product

Who uses it: Business development — the demo profile it is best tried as
Where it opens: Clinical › Crisis Network /crisis-network
Permission: crisisnet.read

Every business app in the handbook →

How it works

Post your slotsWhen, who is on duty, how.
See the chainOpen now, and in the next hours.
Ring or holdYour call number, never the caller’s.
They call you backTheir duty team is told at once.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not triage the crisis itself — it only shows where an open slot exists.

AI in CrisisNetworkDesk

AskQuestions about what is on screen — “What needs attention in CrisisNetworkDesk today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

CrisisNetworkDesk — Crisis Network — See which centre has an open emergency slot now, and hold it for a caller — 01Crisis Network — See which centre has an open emergency slot now, and hold it for a callerCaptured from the running demo clinic

01Crisis Network — See which centre has an open emergency slot now, and hold it for a callerCaptured from the running demo clinic

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Questions clinics ask

What does CrisisNetworkDesk do?

Shows which centre has an open emergency slot right now, chain-wide. For mental-health chains. Each centre’s duty team posts its emergency slots — when, who is on duty, walk-in, call-back or video — and the board shows, chain-wide and refreshed each minute, which centre has one open now or in the next hours, with its crisis line to ring. A slot can be held for a caller from another centre: the hold is written in the centre that owns the slot, carries only the holding centre’s call number and call-back line — never the caller’s name or phone — lasts the owning centre’s own minutes, and tells its duty team on WhatsApp. A centre that has not set its crisis line and hold time takes no holds; each centre decides whether its slots are shared with the group. On the phone, the person on the call sees the open slots, rings the line in one tap or holds one.

What data does CrisisNetworkDesk read and write?

CrisisNetworkDesk reads live slot availability and writes slot hold. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does CrisisNetworkDesk deliberately not do?

It does not triage the crisis itself — it only shows where an open slot exists.

What happens to our data if we uninstall CrisisNetworkDesk?

Slots and holds are kept on the record.

Is CrisisNetworkDesk available today?

Yes — CrisisNetworkDesk is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see CrisisNetworkDesk running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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