AdmitLine

What AdmitLine does

A doctor says the word "admission" in a consulting room, and until now nothing in the product knew it had been said. The estimate was in one app, the pre-authorisation in another, the bed in a third, and the person joining them up worked from a notebook. AdmitLine is that notebook, kept by the software: one card per advised admission, with a counsellor’s name on it, moving through counselling, the estimate, the pre-auth and the planned date until the ward opens the admission — at which point the card moves itself. The pre-auth column shows what the insurer’s own row says, live, because the TPA desk keeps working in Claims and Ayushman and nothing here copies their answer. At the end there is a funnel that says which doctors, which procedures, which referrers and which campaigns turn advice into an admission, how many days it takes, and how much was quoted to people who never came.

How you actually use it

1. 1Open the case when the doctor advises itPick the patient, the doctor and the procedure, and say who is paying. If they enquired first, the campaign that brought them comes with them.
2. 2Counsel, then price itRecord what you told them, then the estimate — a figure you worked out, or priced line by line through Estimates. Nothing goes to a payer before there is a number.
3. 3Raise the pre-auth and watch it, not a copy of itThe card opens a claim and then reads its status straight from Claims. Until the answer is yes, the board will not let you book the bed.
4. 4Book the date, and let the ward finish itA planned date and a room class. When the ward admits them the card moves itself, and again when they are discharged.
5. 5Read the funnelConversion and median days by doctor, procedure, referrer, campaign or counsellor, the money quoted to people who never came, and the reasons they gave.

What it does not do

It never says a payer approved something the payer’s own record does not say: a case waiting on a pre-authorisation cannot be scheduled until the claim, the PM-JAY packet or the panel bill carries the approval. It refuses a cash case in pre-auth, a pre-auth stage with no packet behind it, a scheduled admission with no date, a parked case with no day to come back to, and a lost case with no reason. Cards move by button, never by dragging. It holds no clinical record and books no bed — the ward does that, and the card follows.

Questions clinics ask