For clinics & chains

Every branch on the same record, every day closed honestly.

Multi-facility from the first table: each branch has its own diary, queue, shifts and day close, on one organisation-wide patient record with tenant isolation the database enforces.

An illustration of a clinician and a patient at a shared digital care record
Facility-scoped numbering, shifts and reportingWait-time SLAs that escalate before they breakA backdated visit resolves that day’s price — with the explanation logged

A day for clinics & chains

  1. 01the week’s rota is typed in, a shift per person per dayStaffDesk
  2. 02the patient is registeredPatient Registry
  3. 03the patient is checked in, and the queue shows who is waitingQueueFlow
  4. 04the record is moved on to the next step the journey offersTrackLine
  5. 05the consultation is written and signed inside the visitCaseNotes
  6. 06the day is closed with a blind countBillDesk
  7. 07the owner reads the day: registrations, visits, revenue and the waitsPulseBoard
Schematic frames, not screenshots — each one names the live app that does the step.

The stack clinics & chains run

● live apps install today · ◦ in-design apps arrive on the same record, no migration
QueueFlowFront officeFront desk, walk-ins and the OPD queue on one screen.Live in clinicsPHI-litePatient RegistryFront officeRegistration with duplicate prevention that runs before the save.Live in clinicsFull PHICaseNotesClinicalThe chart and the consultation, append-only by construction.Live in clinicsFull PHIRxCanvasClinicalPrescribing with an allergy gate that cannot be talked past.Live in clinicsFull PHIBillDeskRevenue cycleEffective-dated tariffs, explained prices, honest day close.Live in clinicsPHI-liteSlotGridFront officeScheduling where double-booking is refused by the database.Live in clinicsPHI-liteCarePingsEngagementMessages that can prove they were permitted.Live in clinicsPHI-liteTrackLineOperationsDefinition-driven journeys with SLAs that mean something.Live in clinicsPHI-liteStaffDeskBusinessRotas, leave and credentials for the care team.Live in clinicsNo PHIPulseBoardAnalyticsPractice reports: patients, visits, revenue, wait times.Live in clinicsPHI-lite
What the empty chairs cost

Work out what no-shows take from you every month.

Four numbers you already know. Nothing is sent anywhere — the arithmetic runs in your browser, and you can check every line of it on paper.

Lost every month₹66,176132 of 882 booked appointments nobody arrives for
Lost every year₹7,94,112about 52.9 consulting days of empty chairs
One point off the rate₹4,412what each percentage point of no-shows is worth, per month

At 25% that is ₹16,544 a month, ₹1,98,528 a year — back from appointments you had already won once.

What MedAppz actually does about it
  • QueueFlow runs the OPD queue with live waiting times and an SLA that escalates when someone has been sitting too long — the other half of the problem, where the patient came and left again.
  • Reminders go out on WhatsApp and SMS through the messaging engine, consent-checked per send with quiet hours and frequency caps, so a reminder is a reminder and not a complaint to the regulator.
  • SlotGrid puts the freed slot back on the board the moment a cancellation lands, which is the only part of a no-show you can still sell.
None of that is a promise about your rate. It is what the software does; the number above is yours.