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Patient CRM & growth

Every enquiry answered, every patient brought back.

LeadDesk, CampaignHQ, reviews, referrals and the WhatsApp assistant already run on the same record as the chart and the bill, so a campaign knows who booked and who did not. The CRM desk behind them carries each country’s consent law, ready for clinics in the US, the UK, Canada and Australia as each region opens.

Today

LeadDesk, CampaignHQ (with two-way SMS in its one inbox, from the practice’s own SMS number), Automations, ReferralNet, the review apps, the WhatsApp Assistant, MailDesk, SiteFront and Online Booking are live. The CRM desk in CampaignHQ adds email sequences, lead scores and a pipeline report.

  • 15● live in clinics

Live in clinics today

Leads, campaigns, reviews, referrals, WhatsApp, the clinic page and online booking, all on the patient record, so a campaign knows who actually came in.

LeadDeskEvery enquiry with an owner, a next step and a cost per lead.AdLeadCaptureA lead form for every ad campaign: UTM kept, one lead per phone, routed to the nearest branch.CampaignHQCampaigns with consent and attribution built in — with a doctor-approved content calendar, ad checks and each doctor’s own newsletter.AutomationsReminders, follow-ups and chores that send themselves — every run recorded, every skip explained.ReferralNetReferring doctors, acknowledged and reported back.Review InboxEvery review in one place, answered — and patient stories shown only where the patient said yes.ReviewMagnetReviews asked for at the right moment, with consent.StripeDepositsA card deposit at booking through your own Stripe or Razorpay account, applied to the visit’s bill.WhatsApp AssistantThe WhatsApp that answers at 11pm — books, checks, and hands over honestly.MailDeskYour own mailbox — Gmail, Zoho or any IMAP — read and answered inside the clinic.CalendarSyncTwo-way sync with Google Calendar and Microsoft 365 — not just a read-only feed.SiteFrontYour clinic’s own page, at your own address — with an FAQ built from what people really ask.Online BookingThe website’s Book button, finally a door — and a doctor’s home visit, booked with the fee shown first.Sales & ReferralsYour field team’s visits to referring doctors — day plans, honest check-ins, and what each referrer brings back.ConsentVaultDPDP consent, proven at the point of use.
AI in every app

It drafts and suggests. A person decides.

Meet medappz AI
Shows its sourcesClinical and financial answers are grounded in your own records, and name the ones they read.
Drafts, never filesA named person accepts or discards every draft. The model never signs.
You can turn it offOne setting per organisation: off, redacted or full. Off keeps the manual path.
Redacted before it leavesBy default the patient’s name, number and contact details are taken out of what the model sees.
The contract

What LeadDesk promises

Every app in the store states what it reads, what it writes and what it will never do. This is its listing, word for word.

● live in clinicsLeadDesk →
Reads
patient record, appointments, consents, package plans
Writes
leads, conversions, marketing consent, monthly ad spend
Never
It does not import contact lists, does not poll ad platforms, and does not message an enquiry that has not opted in — the follow-up nudge skips them and writes down why. The package funnel reports sales that happened; it never nudges a patient toward one.
Your data
PHI-lite. Operational history stays queryable for audit.

Questions, answered

What runs today?
LeadDesk, CampaignHQ (with two-way SMS in its one inbox, from the practice’s own SMS number), Automations, ReferralNet, the review apps, the WhatsApp Assistant, MailDesk, SiteFront and Online Booking are live. The CRM desk in CampaignHQ adds email sequences, lead scores and a pipeline report.
Which consent laws does it handle?
In India every patient message checks the consent on record when it is sent, not when it was queued, and a withdrawal reaches messages already waiting. For the West, the CRM desk applies TCPA and CAN-SPAM, CASL, PECR and the Spam Act 2003 by country before every marketing send, and nothing on this site calls it compliant.
Which apps are behind it?
Live in clinics: LeadDesk, AdLeadCapture, CampaignHQ, Automations, ReferralNet, Review Inbox, ReviewMagnet, StripeDeposits, WhatsApp Assistant, MailDesk, CalendarSync, SiteFront, Online Booking, Sales & Referrals, ConsentVault. Each listing says what the app does and what it does not.
How do I get it?
Everything marked live runs in the demo practice now, with invented patients in it. Or set up your own practice in about a minute.
Does the AI decide anything?
No. It drafts and suggests from the records on your screen; a named person accepts or discards every draft, and one setting per organisation — off, redacted or full — decides what reaches the model.

See the live half working

Everything marked live runs in the demo practice right now, with invented patients in it. Or set up your own practice in about a minute.