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WhatsApp Assistant

● live in clinics

The WhatsApp that answers at 11pm — books, checks, and hands over honestly.

In plain words: WhatsApp that books and answers after hours.

Engagement · PHI-lite · Every specialty

What WhatsApp Assistant does

A menu-driven assistant on your clinic’s WhatsApp — deliberately not a chatbot pretending to be a doctor. It can book, reschedule or cancel against your real slots, answer “is my report ready?” only once the report is actually signed, tell a waiting patient their queue position, and give timings and directions. Anything beyond the menu is handed to a human in the inbox, and it says so honestly. A missed phone call becomes a lead and a callback task the same minute, so the highest-intent channel a clinic has stops leaking. Off by default; you switch it on when you are ready.

What it reads

slotssigned resultsqueue positions

What it writes

bookingsconversation threadsleadscallback tasks
Same patient record as every other app — nothing is copied into a silo. Data class: PHI-lite.

What it does not do

It gives no medical advice, guesses at nothing, and never pretends a human wrote its replies — the handover to a person is part of the design.

Every app page carries this section. A listing with only benefits is an advertisement.

Questions clinics ask

What data does WhatsApp Assistant read and write?

WhatsApp Assistant reads slots, signed results, queue positions and writes bookings, conversation threads, leads, callback tasks. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does WhatsApp Assistant deliberately not do?

It gives no medical advice, guesses at nothing, and never pretends a human wrote its replies — the handover to a person is part of the design.

What happens to our data if we uninstall WhatsApp Assistant?

The assistant stops answering; the inbox and every past conversation remain.

Is WhatsApp Assistant available today?

Yes — WhatsApp Assistant is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

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