EngagementLive · in the productPatient-facing

CarePings

Messages that can prove they were permitted.

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What it is

Appointment reminders and prescription delivery, by email today and WhatsApp/SMS when contracted. Every send is consent-checked at the moment it happens and the decision is stored on the message. Quiet hours respect the patient’s timezone; frequency caps never apply to a clinical alert.

Who uses it: Built for: Every specialty
Reads: Consent records, contact details, templates
Writes: Dispatches, delivery states
Never: It will not message a patient who withdrew consent — queued work is cancelled at withdrawal, not just the next send.
Access: Only people whose role includes it — the clinic owner decides who
Your data: PHI-lite. Hosted in Boston, United States. On uninstall: Dispatch history and consent decisions stay — they are the proof.

How it works

Consent comes firstA patient who has not agreed to messages is never messaged — the record carries the decision.
The moments are ready-madeVisit reminders, follow-ups, report-ready notes — pick the moment; the message goes in the patient’s language.
Every send is accounted forDelivered, failed or declined, each message shows its fate — nothing disappears into the ether.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It will not message a patient who withdrew consent — queued work is cancelled at withdrawal, not just the next send.

It never messages a deceased patient.

AI in CarePings

AskQuestions about what is on screen — “What needs attention in CarePings today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

CarePings — WhatsApp — the practice number the reminders go out on — 01WhatsApp — the practice number the reminders go out onCaptured from the running demo clinic

01WhatsApp — the practice number the reminders go out onCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 9

CampaignHQ ExportDesk Patient Registry Patient App SimLab SmartReport TrackLine VisaDesk WaitWise

Hands to · 9

Automations CampaignHQ Loyalty Points Patient App Online Booking PulseBoard SimLab SmartReport WaitWise

See the whole clinic →

Questions clinics ask

What does CarePings do?

Messages that can prove they were permitted. Appointment reminders and prescription delivery, by email today and WhatsApp/SMS when contracted. Every send is consent-checked at the moment it happens and the decision is stored on the message. Quiet hours respect the patient’s timezone; frequency caps never apply to a clinical alert.

What data does CarePings read and write?

CarePings reads consent records, contact details, templates and writes dispatches, delivery states. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does CarePings deliberately not do?

It will not message a patient who withdrew consent — queued work is cancelled at withdrawal, not just the next send. It never messages a deceased patient.

What happens to our data if we uninstall CarePings?

Dispatch history and consent decisions stay — they are the proof.

Is CarePings available today?

Yes — CarePings is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see CarePings running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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