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AlertDesk

● live in clinics

The right alert, to the right person, on WhatsApp or email.

Engagement · Full PHI · Every specialty

What AlertDesk does

The alert layer every app hangs its moments on: a critical lab pages the ordering clinician on WhatsApp, a low-stock batch emails the owner’s digest, an incident notifies quality, an appointment reminds the patient. Each app declares its alert moments; each person tunes which ones reach them, on which channel, at what hour.

What it reads

app alert declarationsconsentsrotas

What it writes

routed alertsdelivery receipts
Same patient record as every other app — nothing is copied into a silo. Data class: Full PHI.

What it does not do

It does not message a patient without their consent record, and it does not wake anyone for a moment they muted — quiet hours are honoured, criticals excepted and marked so.

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Questions clinics ask

What data does AlertDesk read and write?

AlertDesk reads app alert declarations, consents, rotas and writes routed alerts, delivery receipts. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does AlertDesk deliberately not do?

It does not message a patient without their consent record, and it does not wake anyone for a moment they muted — quiet hours are honoured, criticals excepted and marked so.

What happens to our data if we uninstall AlertDesk?

Every record stays; only the workflow leaves.

Is AlertDesk available today?

Yes — AlertDesk is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

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