What's new on MedAppz.

The demo (/demo) now has a ready-made practice for every kind of business we serve, all 35 of them: a hospital, a clinic and a pathology lab, through to a pharmacy, a wholesaler, an NGO and a medical travel agency. Each comes with the roles that business really has, so a lab shows its desk, technicians, pathologist and home-collection phlebotomist, and a wholesaler shows its owner, storekeeper and accounts. The demo page now asks what kind of business you run first and opens that one. A link such as /go/demo/diagnostics opens a business's demo directly, so you can send a prospect straight to theirs, and the banner inside lets you switch to another business. Role homes now open where that business does its work: a lab's front desk opens on test bookings, a distributor's owner on the order book, and an NGO's administrator on its programmes.

A medical travel facilitator now has its own apps (/business/tourism-agency). CaseBroker sends a patient's case, with the reports they agreed to and their consent for each hospital, to several hospitals at once, then shows the quotes and opinions side by side and records the patient's choice. A hospital on MedAppz answers on its “From agencies” screen and can open the case as its own; one that is not answers through a private link. PartnerHospitals keeps the agency's agreements, commissions per completed case, statements and what each hospital owes. TravelPlan keeps flights, hotels, pickups and interpreters, the visas beside them, the money held for the trip, and an itinerary link with no medical detail on it. WhatsApp updates stay off until a number is paired, and there is no demo agency yet.

An NGO running community health work now has four apps (/business/ngo). ProgrammeDesk keeps each programme, its funders, its indicators and targets with their sources, and writes the funder's report. HouseholdRegistry keeps households and their members, and enrols them with the consent wording the programme wrote. OutreachVisits works on a phone without signal: the worker walks the day's round, records each visit and refers people to a clinic or a camp, and it syncs when the phone is back online. GivingDesk keeps donors, campaigns, gifts and receipts. Thank-you messages on WhatsApp stay off until a number is paired.

Four kinds of practice got what they were missing (/business/therapy). A therapy practice can sell session packs with its own validity and refund rule, and a therapist can keep private process notes that only they, and a colleague they name, can open. A hospice keeps a bereavement programme for the family after a death: calls on its own schedule and invitations to support groups. A maternity home keeps each mother's birth plan in her own words, shown beside the labour board, runs antenatal and parenting classes, and visits mother and baby at home after the birth. An urgent care centre can keep a patient in an observation bay straight from triage, with the early-warning score and a length-of-stay clock, then discharge, transfer or admit.

A business that sells and services equipment can now follow every unit after the sale (/business/medical-devices). InstalledBase keeps each unit by serial, its installation report signed off by the customer, and its warranty. ContractCare keeps AMC and CMC contracts, plans their preventive visits and reminds before renewal. FieldService sends engineers to breakdowns and planned visits, with the response clock from the contract and a phone screen for the engineer. Vigilance records complaints, the decision on whether each is reportable, and field safety actions unit by unit. RefillClub runs supply subscriptions, rental equipment can now be billed by the day, week or month and bought out, and AudioLab tracks hearing-aid scheme claims. For a trade customer, contract and spare-part invoices go onto its TradeLedger account.

Distributors, wholesalers and device companies now have a sales book of their own (/business/wholesale). TradeLedger keeps each customer's account, the licences a sale needs, credit limits and holds, ageing, collections with promises to pay, and statements. OrderBook takes an order from quote to picking (earliest expiry first) to tax invoice to dispatch, refuses a sale when a required licence is missing, stops one for an account on hold or over its limit until a person with credit authority lets it through, and answers orders from buyers on TradeOrderNet. ReturnsDesk takes returns back to stock, quarantine or destruction, issues credit notes and claims from suppliers. Tax rates and licence rules are the business's own; nothing is filed with a government portal. There is no demo for a trading business yet.

/business now has a page for each of the 35 kinds of business MedAppz is set up for, from a solo clinic or a path lab to a hospital, and nine of them are new: medical devices and equipment, wholesale and distribution, therapy and counselling practices, hospices, maternity homes, urgent care, optical and hearing centres, NGOs running community health programmes, and medical travel facilitators. Each page shows the apps that kind of business starts with, and signing up as one sets the store to match. The new help centre at /help has getting-started steps, feature guides, a guide for each role and each kind of business, and the app handbook, all searchable, and every app’s page now shows where it sits in the product. Five new pages explain the rest: /reference-data, /lab-diagnostics, /works-in-your-country, /alerts-forecast and /interoperability.

349 apps now say what they would tell people on WhatsApp, such as a result ready, a task handed to you or “you’re next”, and a short reply acts on it: “done” or “1” comes back as the same confirm card as in the app, and nothing changes until it is confirmed. Staff can do 76 everyday actions by message, patients whose Patient App is linked to the clinic can ask Rain on the clinic’s WhatsApp, and lab reports, discharge summaries, certificates and payslips go as the PDF itself. Each person chooses WhatsApp first on My WhatsApp, the clinic sets quiet hours, and every number is paced so it is not flooded. All of it is built and switching on: nothing is sent until the common number or the clinic’s own number is paired, and the screens say so until then. /whatsapp has the details.

Between 8 and 17 October the list of apps in development went from 688 to 146. Most of it became tabs inside the apps that already did the neighbouring work rather than new apps, so a clinic has fewer places to look. The catalog now has 459 live apps. /roadmap lists what is still being built.

Test Master has a Prices tab: each test’s price on each price list, and a discount ceiling. A lab that signs up gets a walk-in price list instead of a clinic’s beds and consultations; an unpriced test is flagged before it is ordered, and pricing it later bills the orders that waited. A walk-in’s tests share one bill. The lab owner’s phone opens on Lab pulse: samples by the hour, results waiting for verification and turnaround past target. Also fixed: a new practice could not open a cash shift.

Long queues scroll inside their lanes, the doctor’s queue folds away the patients already seen, an empty allergy list says “No allergies recorded” rather than claiming none are known, a diagnosis’s severity starts as “Not stated”, record numbers no longer break at the hyphen, and the Hindi front desk is in Hindi throughout. On a phone (/mobile), booking opens on the first doctor with a free time, and the prescription screen can search every test.

Set an alert on a figure, for example visits yesterday outside their usual range, and it is checked every five minutes and rings your bell, or arrives by email or WhatsApp once those are connected for the practice. The forecast shows the weeks ahead with a likely range and how well the method would have predicted the weeks already past. Digests and saved reports can go to your WhatsApp too. /alerts-forecast shows how it works.

Practices in the US, the UK, Canada, Australia and India get their own states or provinces, invoices that name the country’s tax, and the rates on goods published for the UK, Australia and every Canadian province, each with its source and the date it was checked. A rate is used only after the practice confirms it with its accountant. Vitals, growth and glucose read in the practice’s own units, and phone numbers are matched in international format. /works-in-your-country has the details.

A practice in the US, the UK, Canada or Australia connects its own Twilio account for texts and Postmark for email in CRM settings, and Test connection checks the account and the sending number without sending anything. When the provider does not answer, it says the account was not checked rather than calling it refused. Self-serve sign-up and billing outside India are not open yet; /us/crm and the other regional CRM pages have the waitlist.

A practice says what kind of business it is, from a solo clinic to a path lab, a pharmacy or an ambulance service, and the store shows the apps that kind of place uses, with the essentials installed by default. Nothing is hidden for good: “Show all” is one switch away. Signup asks the kind of business, and /apps has an “Apps for” filter.

A hospital can put its own name, logo and colours on the product, the Patient App and its emails, and partners run clinics under their brand from the Partner console. RegionPack sets a practice’s currency, units, tax and IDs by country. HIPAAGuard (US) and GDPRDesk (UK and EU) run privacy operations: they help a practice do the work, and neither is a claim of compliance. LicenceCalendar keeps every statutory renewal and inspection on one calendar.

Fourteen specialty clinic apps (fracture, root canal, gum care, implants, cataract outcomes, retina, stones, veins, phototherapy, hair and more), then FormularyDesk, RxScanDigitise, RadiotherapyCourse, NeurophysiologyLab, DevelopmentalClinic, NICUTracker, LaQshyaCompliance and HeartRestart, and for wards and care homes NurseAssign, RMONightLog, ComfortRequest, NurseLine, IndoorWayfinding, ResidentRecords, AttendantPlacement and OccupationalHealthCentre. Each clinic’s day now runs in its own time zone, so the hours after midnight belong to the right date.

Pathologist, radiologist and phlebotomist roles, each with a day in the demo. TestBook takes online test bookings with a collection slot; HomeDraw runs home collection with barcoded custody; LabNetwork handles B2B clients and franchise centres; HubRoute sends each sample to the lab that processes it. AutoVerify releases normal results by the lab’s own validated rules (criticals always wait for the pathologist), SmartReport adds a patient-friendly trend report, and TRFScan turns a photographed request form into a draft order. NABLPrep, EQASTrack and four histopathology apps complete it. /lab-diagnostics has the whole set.

Rain answers in Hindi, and the staff screens have a first Hindi pass. The front desk keeps registering patients, issuing tokens and taking receipts against open bills when the internet drops, and sends them up in order when it returns. Practices can sign in with their own identity provider over OpenID Connect. Developers can make a sandbox clinic on /developers and submit an app for listing. Also new: TransfusionWatch, IOLScanCheck, PGTTrack, SessionShop, SpecialistFinder, TradeOrderNet, FieldRepRoute, RepGeoTrack and AdLeadCapture.

BundleDesk sells one package across several doctors and splits its price; CashlessSLA puts a clock on every cashless approval; GenericSwapDesk offers the generic or Jan Aushadhi equivalent before the bill; PriceCapCheck stops a line above the NPPA ceiling price; CertificateDesk issues signed certificates from a register; LeakageWatch lists patients advised a test or an operation who never had it.

On a phone, or with ?app=1 in the address, every staff role now gets an app of its own: four tabs around Rain, built for a thumb. The doctor, nurse, front desk, admin, lab, pharmacy and HQ have dedicated apps, and about thirty other roles share a template made for their work. Sixteen apps got a phone screen of their own, and more have followed since. It installs from the browser to the home screen, with push alerts; App Store and Play Store apps are still planned (/mobile). Nine new apps came with it: ShiftPulse, ConsentClips, Speak, ClaimScrub, WardBrief, SelfCheck, MedsToDoor, WaitWise and BedsideMenu.

Patients get a new app on their phone: 33 screens for visits, medicines and reminders, reports with trends, bills and insurance, booking, the queue, family members, devices and food, behind a sign-in with a password or a passkey. Clinics can set its accent colour. The assistant has a name across the product: Rain, and it is in the Patient App too. Open it as Anjali, the demo patient, from /demo.

All 35 staff homes in the demo hospital now start with work in them, including finance, operations and marketing, from the same morning that sets up the rest of the day. The patient profile is on the demo page beside the admin, doctor, front desk and ward nurse. On the homepage you can talk to the assistant about an invented clinic and watch it draft the cards it would make.

Every morning the demo hospital gets a fresh day: patients waiting, visits in progress and results to read, with old test data cleared away and an hourly check that every profile still has work in front of it. Saying “appointments” or “payments” opens the right screen. The shell is calmer: fewer buttons, related apps grouped into hubs, plain names, and screens that show a skeleton while loading and offer Try again on an error.

A new practice says what it is and what it treats, and /setup installs the apps it needs in one go, says why each one was picked, sets up the roles and ends on a plan for the first week. The app store keeps recommending what the specialty still lacks. On 3 October “Talk me through it” arrived: the same setup, done by speaking.

The assistant (now called Rain) answers in the language it was asked in, holds a live spoken conversation where realtime voice is available, and can be spoken to hands-free with the Space bar. Patients, referring doctors and the MedAppz team each get it on their own page; a patient’s request reaches a portal desk at the clinic with emergencies on top.

API keys can now carry narrow scopes for a billing feed, patient and booking intake and a pharmacy feed. A key with the FHIR scope reads a patient as FHIR R4, with everything on their record, and runs a bulk FHIR export of the practice. The OpenAPI document and TypeScript and Python clients are generated from the same code as the API. DataVault streams to S3 and BigQuery as well. CalendarSync keeps each person’s diary and their own Google or Microsoft 365 calendar in step, once that calendar provider’s sign-in is set up. /developers and /interoperability have the details.

A recorded consult now saves in the demo practice too, at speech quality (about 1.8 MB for fifteen minutes), and the practice chooses how long audio is kept: until the note is signed, 7 or 30 days, or never stored. One closing call turns the visit into the note, the medicines, tests, follow-up, diagnoses, vitals and allergies for the doctor to accept, using a fraction of the AI it used before. While the visit runs, the screen shows the questions not yet asked for the complaint and what the chart says is due. On a phone the consult room is a full-height recorder with one big button, and live transcription works there.

ICD-11, ICD-10-CM, HCPCS, UCUM units, CVX vaccine codes, US RxNorm and Canada’s drug product database are loaded, beside India’s essential medicines list and its Schedule H, H1 and X and banned lists. A diagnosis search offers the classification of the practice’s own country, the prescription pad and the pharmacy show a medicine’s Indian schedule flags, and VaxVault can run the national immunisation schedule of India, the US, the UK, Canada or Australia. /reference-data lists what is loaded and what is still waiting.

Every five minutes it checks 23 signals in each clinic — critical results nobody has acknowledged, overdue doses, results waiting for review, low and expiring stock, no-shows, unbooked follow-ups, unpaid bills and more — tells the right role, and prepares the next step as a card in their AI Inbox. By default it notifies and prepares but never acts alone; quiet hours run from 10 pm to 7 am for anything not critical, and a manager hears about a finding left for four hours. It never writes anything clinical. /autopilot-ai now says live.

Inside the assistant, Talk starts a live voice call. It answers aloud in about a second, you can interrupt it mid-sentence, and every change it prepares still comes back as a card to confirm. The voice guide on this website runs on the same engine. /voice and /assistant now mark realtime voice as live.

Staff link their own phone once with a 6-digit code, then ask and update from one common MedAppz number, with Confirm and Cancel buttons on every change. Clinics need no WhatsApp Business account or templates. By default the chat shows counts, statuses and links, never a patient’s clinical detail. It goes live when the common number is connected, and /whatsapp says so until then.

Recorders, phone apps and meeting notetakers can send what they heard to MedAppz: open a session, stream transcript segments, close it. What was said becomes proposals in the Voice Inbox for a person to accept. Device keys are made in the Voice Inbox, and progress comes back as server-sent events and signed webhooks.

From the Team screen an admin can sign in as a colleague to see exactly what they see, and come back with one click; copy a sign-in link for them, set their password, correct their name or email, or remove them from the clinic.

The demo banner has a “Viewing as” picker, so you can follow one patient from the front desk to the doctor to the pharmacy without signing out. medappz.com/go/demo/doctor — or any other role — opens straight into that person’s day and can be bookmarked.

We signed in as each of 35 roles and followed their day through the apps. All 80 problems we found — logic that gave the wrong answer, links that led nowhere, AI replies that missed — are fixed and live.

medappz.com/us, /uk, /ca and /au show the apps offered in each country, in the local currency and spelling. The prices there are launch prices and are not billed yet: every invoice today is in rupees with GST, for practices in India. None of these pages says HIPAA or GDPR compliant, because we are not there yet; each says which privacy programme is in progress.

Every app we planned to build, 699 of them that day, now has a page that says what it will do, what it will not do, and which countries it is for. They are marked "In development" and cannot be installed, tried or bought. Each page has a waitlist, and the apps with the longest waitlists move up. The app catalog filters by live, in design and in development, and by country. Most of those have since been built or folded into live apps; /roadmap lists the ones still in development.

Home care, senior care, assisted living, polyclinics, clinic chains, coworking clinics, single- and multi-speciality hospitals, tertiary hospitals, doctors in corporate hospitals, trust and government hospitals, medical colleges, pharmacies, ambulance operators, wellness centres and telemedicine each have a page under /for. Each lists the apps that kind of place can install today, and keeps what is still being built for it in a separate section. /stacks now has a bundle for each of them.

Each page says what works in the product today and what is still being built, side by side. White-label, the partner console, the Western CRM and the native mobile apps are in development and say so. The ABDM page says plainly that MedAppz is not connected to the national gateway yet, and the offline page that the front desk still needs a connection. Since then, white-label and the Partner console went live on 9 October, and the Western CRM’s own-account texting and email on 17 October.

HIPAA, UK GDPR, PIPEDA, the Australian Privacy Act and India's DPDP Act each have a page under /trust that separates what is done from what is in progress. Our server is in Boston, USA, and a US server is not HIPAA compliance: that needs signed agreements with every vendor that handles patient data, and those are not signed yet.

Pages under /compare set MedAppz beside other Indian hospital, clinic, lab and pharmacy software. Every fact about another product comes from that vendor's own website, with the date and the pages linked, and each comparison says where the other product is ahead of us.

/roadmap lists every app in design and in development, filterable by country, generated from the same catalog as the app pages so the two cannot disagree. It carries no dates, because we do not have dates we could stand behind yet.

Pricing shows the launch prices for each country beside the rupee plans we bill today, a partner and white-label tier that is talked through rather than listed, and says plainly that apps in development are not for sale. The developer page lists what you can use today (API keys, signed webhooks, DataVault streams and KeyRing) and marks the third-party app programme as in development, with a waitlist.