EngagementLive · in the productCondition program

SmartReport

A patient-friendly trend report beside the signed one, the lab’s letterhead, the pathologist’s own comments, and tracked delivery by a checked link.

Installs with LabBridge, whose screen it works on

Get SmartReport Open the appAvailable nowHow pricing works →

What it is

The signed report stays exactly as it was signed. Beside it, SmartReport builds a trend report from the patient’s signed results: the values outside the usual range first, each one with its earlier values and a small chart, and a plain line about what it measures only where a clinician has reviewed one in LabExplain — it explains, it does not diagnose. The lab keeps its own library of interpretive comments — for a raised TSH, a resistant culture, a critical potassium — each for an analyte and the kind of result it fits, in the lab’s words with where they come from (none ships); a signatory attaches one to an abnormal value in one click, kept as attached with their name, and it shows under that value on the trend report and in the Patient App. The lab sets its letterhead once: name, address, signatories, footer, and an accreditation mark that is printed only when the lab says it holds one and gives the body, certificate number and scope. Reports go to the patient, the ordering doctor or a B2B client by WhatsApp, SMS or email. The message carries a link, never the result: the link asks for the patient’s date of birth or a one-time code sent to the recipient’s phone, locks after too many wrong tries, and records each open. The delivery log says honestly what happened — held because money is due (with a named override to send anyway), not sent and why, or what the channel last said: queued, sent, delivered or failed — and when the link was opened.

Who uses it: Built for: Every specialty
Reads: Signed lab reports and the patient’s earlier signed values, reviewed LabExplain lines, the patient’s and ordering doctor’s contact details and the amount due
Writes: The lab’s interpretive-comment library and each comment attached to a signed value, the lab’s letterhead and delivery policy, each delivery, its link, its state and every open, one-time codes and the 30-minute session after a correct check
Never: It never changes the signed report, never attaches a comment a signatory did not choose, never puts a result in the message itself, never shows anything behind the link before the date of birth or code is right, and never prints an accreditation mark the lab has not filled in.
Access: Only people whose role includes it — the clinic owner decides who
Your data: Full PHI. Hosted in Boston, United States. On uninstall: Sending stops and links stop opening. Signed reports are untouched; the delivery log and letterhead are kept.

In the product

Who uses it: Care coordinator — the demo profile it is best tried as
Where it opens: Engagement › Smart Report /smart-report
Permission: smartreport.read

Every engagement app in the handbook →

How it works

Set the letterhead and the policyLab name, signatories, footer and the accreditation block, then who gets reports, on which channels, and whether unpaid reports wait.
Comment, then send a signed reportA signatory attaches one of the lab’s own library comments (its wording and source, none shipped) to an abnormal value in one click, and it shows under that value; then preview the trend report, pick the patient, the ordering doctor or a B2B client, and send the link.
Follow it to the openThe delivery log shows held, not sent, queued, delivered or failed, and when the link was opened. Send a held one anyway, with the reason.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It never changes the signed report, never attaches a comment a signatory did not choose, never puts a result in the message itself, never shows anything behind the link before the date of birth or code is right, and never prints an accreditation mark the lab has not filled in.

AI in SmartReport

AskQuestions about what is on screen — “What needs attention in SmartReport today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

SmartReport — Smart Report — Send lab reports with past values charted, by a checked link, and see who opened them — 01Smart Report — Send lab reports with past values charted, by a checked link, and see who opened themCaptured from the running demo clinic

01Smart Report — Send lab reports with past values charted, by a checked link, and see who opened themCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 6

BillDesk CarePings CaseNotes LabBridge LabExplain Patient Registry

Hands to · 1

CarePings

See the whole clinic →

Questions clinics ask

What does SmartReport do?

A patient-friendly trend report beside the signed one, the lab’s letterhead, the pathologist’s own comments, and tracked delivery by a checked link. The signed report stays exactly as it was signed. Beside it, SmartReport builds a trend report from the patient’s signed results: the values outside the usual range first, each one with its earlier values and a small chart, and a plain line about what it measures only where a clinician has reviewed one in LabExplain — it explains, it does not diagnose. The lab keeps its own library of interpretive comments — for a raised TSH, a resistant culture, a critical potassium — each for an analyte and the kind of result it fits, in the lab’s words with where they come from (none ships); a signatory attaches one to an abnormal value in one click, kept as attached with their name, and it shows under that value on the trend report and in the Patient App. The lab sets its letterhead once: name, address, signatories, footer, and an accreditation mark that is printed only when the lab says it holds one and gives the body, certificate number and scope. Reports go to the patient, the ordering doctor or a B2B client by WhatsApp, SMS or email. The message carries a link, never the result: the link asks for the patient’s date of birth or a one-time code sent to the recipient’s phone, locks after too many wrong tries, and records each open. The delivery log says honestly what happened — held because money is due (with a named override to send anyway), not sent and why, or what the channel last said: queued, sent, delivered or failed — and when the link was opened.

What data does SmartReport read and write?

SmartReport reads signed lab reports and the patient’s earlier signed values, reviewed LabExplain lines, the patient’s and ordering doctor’s contact details and the amount due and writes the lab’s interpretive-comment library and each comment attached to a signed value, the lab’s letterhead and delivery policy, each delivery, its link, its state and every open, one-time codes and the 30-minute session after a correct check. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does SmartReport deliberately not do?

What happens to our data if we uninstall SmartReport?

Sending stops and links stop opening. Signed reports are untouched; the delivery log and letterhead are kept.

Is SmartReport available today?

Yes — SmartReport is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see SmartReport running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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