VoiceLoop

● live in clinics

Follow-up that reaches a 2G feature phone, in the patient’s language.

In plain words: Check on patients by voice call, any phone.

Engagement · Full PHI · Every specialty

What VoiceLoop does

Post-discharge and chronic check-ins over IVR voice calls, SMS and WhatsApp — no app, no literacy assumption. Structured question scripts with worrying answers escalated to a nurse worklist under response clocks, and follow-up visits booked before problems become readmissions. A scheduled call is placed from a phone line’s calling account, entered on Phone Calls, and how it ended and what the patient pressed come back onto the job as its attempt; a line with no account places nothing and says so. The voice-first channel under PostOpCall, TransitionCare and SymptomLoop.

How you actually use it

  1. Read the bannerNo telephony provider is connected: the app schedules calls, records what came back and refuses attempts past the cap, and it does not dial — the card at the top says so and names the transport it has.
  2. Write and publish the scriptA script carries its language and its version, and a call cannot run words nobody has approved — only a published script is used, and only a draft can be published.
  3. Schedule the callA job names the patient, the purpose — medicine adherence, appointment reminder, after discharge or screening invite — and when it is due, with its attempt cap on the row.
  4. Watch the language mismatchesLanguage mismatches lists every scheduled call whose script is not in the patient’s language, with the reason somebody typed when they scheduled it anyway.
  5. Log what happenedLog the call records answered, no answer, busy, wrong number or declined — and keypad responses are refused on anything but an answered call — until the attempts run out and the job lands under Out of attempts.
See it on screen
Live product
01Voice Follow-up — Check on patients by voice call, any phoneCaptured from the running demo clinic
VoiceLoop — Voice Follow-up — Check on patients by voice call, any phone
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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 1
See the whole clinic →

What it reads

dischargescare plansconsents

What it writes

check-in responsesescalationsbookings
Same patient record as every other app — nothing is copied into a silo. Data class: Full PHI.

What it does not do

It does not diagnose over the phone — it captures answers and escalates them to a person.

Every app page carries this section. A listing with only benefits is an advertisement.

Questions clinics ask

What data does VoiceLoop read and write?

VoiceLoop reads discharges, care plans, consents and writes check-in responses, escalations, bookings. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does VoiceLoop deliberately not do?

It does not diagnose over the phone — it captures answers and escalates them to a person.

What happens to our data if we uninstall VoiceLoop?

Every record stays; only the workflow leaves.

Is VoiceLoop available today?

Yes — VoiceLoop is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Ask about VoiceLoop

Want to see VoiceLoop running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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