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InstalledBase

Every unit you sold or installed: serial, owner and site, the signed installation report, the warranty and its whole history.

Get InstalledBaseOpen the appAvailable nowHow pricing works →

What it is

For device suppliers and distributors, and for opticians, audiologists and home-care suppliers who sell a unit to a person. Each model carries the maker’s name for it, your default warranty in months and your own installation checks — none ship. Each unit is registered once per model and serial, owned by a trade customer at one of its sites (from TradeLedger) or by a person. The installation and commissioning report answers each of the model’s checks — passed, failed or not applicable — with readings in the engineer’s words and the training given, and the customer signs it off by name and designation only when every check is answered and none failed; signed, it is kept as signed, the unit goes into use and, if no warranty was set, your default runs from the day it was installed. Warranties set by hand say why. Every event in the unit’s life is on its history: sold, installed, warranty, a change of owner, contracts, service visits, repairs at the maker and vigilance.

Who uses it
Built for: Every specialty
Reads
TradeLedger customers and sites, patients, for a unit a person owns
Writes
Models, units, installation reports and sign-offs, warranties, unit history
Never
It does not install or test a unit, or set a warranty for you: the engineer does the work and you write the checks and the terms.
Access
Only people whose role includes it — the clinic owner decides who
Your data
PHI-lite. Hosted in Boston, United States. On uninstall: The register stops; every unit, report and event is kept.

In the product

Who uses it
Operations manager — the demo profile it is best tried as
Where it opens
Operations › Installed base /installed-base
Permission
installedbase.read
Every operations app in the handbook →

How it works

  1. List your modelsWith your warranty and your installation checks.
  2. Register each unitSerial, owner and site, sold date and invoice.
  3. Report the installationEvery check answered; the customer signs it off.
  4. Read its historyContracts, visits, repairs and vigilance, in order.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not install or test a unit, or set a warranty for you: the engineer does the work and you write the checks and the terms.
Hearing aids fitted in AudioLab stay on AudioLab and are not copied here.

AI in InstalledBase

AskQuestions about what is on screen — “What needs attention in InstalledBase today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

Live product
01Installed base — Keep every unit you sold: serial, owner, signed installation, warranty, historyCaptured from the running demo clinic
InstalledBase — Installed base — Keep every unit you sold: serial, owner, signed installation, warranty, history
1 of 1

Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

See the whole clinic →

Questions clinics ask

What does InstalledBase do?
Every unit you sold or installed: serial, owner and site, the signed installation report, the warranty and its whole history. For device suppliers and distributors, and for opticians, audiologists and home-care suppliers who sell a unit to a person. Each model carries the maker’s name for it, your default warranty in months and your own installation checks — none ship. Each unit is registered once per model and serial, owned by a trade customer at one of its sites (from TradeLedger) or by a person. The installation and commissioning report answers each of the model’s checks — passed, failed or not applicable — with readings in the engineer’s words and the training given, and the customer signs it off by name and designation only when every check is answered and none failed; signed, it is kept as signed, the unit goes into use and, if no warranty was set, your default runs from the day it was installed. Warranties set by hand say why. Every event in the unit’s life is on its history: sold, installed, warranty, a change of owner, contracts, service visits, repairs at the maker and vigilance.
What data does InstalledBase read and write?
InstalledBase reads TradeLedger customers and sites, patients, for a unit a person owns and writes models, units, installation reports and sign-offs, warranties, unit history. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.
What does InstalledBase deliberately not do?
It does not install or test a unit, or set a warranty for you: the engineer does the work and you write the checks and the terms. Hearing aids fitted in AudioLab stay on AudioLab and are not copied here.
What happens to our data if we uninstall InstalledBase?
The register stops; every unit, report and event is kept.
Is InstalledBase available today?
Yes — InstalledBase is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see InstalledBase running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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