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CustomsDesk

Track an imported machine or reagent from order through customs to the store.

Installs with ProcureFlow, whose screen it works on

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What it is

An imported machine or reagent is followed through the stages an import has — ordered, shipped, at customs, duty paid, cleared, received in the store — each with the date it happened and the document it rests on (the bill of lading, the bill of entry number), so a delay is visible at the stage it is stuck in and how many days it has been there. The landed cost is the goods price plus the duty, freight and other charges you enter from the documents; the desk says which of duty and freight are still missing, so a landed cost is never presented as complete before it is. It does not work out duty: rates are customs’ and change, so the amount is taken from the bill of entry.

Who uses it: Built for: Every specialty
Reads: Purchase orders
Writes: Imported consignments, stage moves, duty and freight as entered
Never: It does not calculate customs duty or file anything with customs — it records the stages and the amounts from the documents you hold.
Access: Only people whose role includes it — the clinic owner decides who
Your data: No PHI. Hosted in Boston, United States. On uninstall: Consignments and their stage history are kept as purchase records.

In the product

Who uses it: Operations manager — the demo profile it is best tried as
Where it opens: Operations › Customs & imports /customs-imports
Permission: customsdesk.read

Every operations app in the handbook →

How it works

Add the consignmentItem, supplier, price and expected date.
Move it stage by stageWith the date and the document.
Enter duty and freightFrom the bill of entry and the invoice.
Receive it into the storeThe landed cost is then final.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not calculate customs duty or file anything with customs — it records the stages and the amounts from the documents you hold.

AI in CustomsDesk

AskQuestions about what is on screen — “What needs attention in CustomsDesk today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

CustomsDesk — Customs & imports — Follow an imported machine or reagent through customs to the store — 01Customs & imports — Follow an imported machine or reagent through customs to the storeCaptured from the running demo clinic

01Customs & imports — Follow an imported machine or reagent through customs to the storeCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 1

ProcureFlow

See the whole clinic →

Questions clinics ask

What does CustomsDesk do?

Track an imported machine or reagent from order through customs to the store. An imported machine or reagent is followed through the stages an import has — ordered, shipped, at customs, duty paid, cleared, received in the store — each with the date it happened and the document it rests on (the bill of lading, the bill of entry number), so a delay is visible at the stage it is stuck in and how many days it has been there. The landed cost is the goods price plus the duty, freight and other charges you enter from the documents; the desk says which of duty and freight are still missing, so a landed cost is never presented as complete before it is. It does not work out duty: rates are customs’ and change, so the amount is taken from the bill of entry.

What data does CustomsDesk read and write?

CustomsDesk reads purchase orders and writes imported consignments, stage moves, duty and freight as entered. Its data class is No PHI. Every app works on the same patient record — nothing is copied into a silo.

What does CustomsDesk deliberately not do?

It does not calculate customs duty or file anything with customs — it records the stages and the amounts from the documents you hold.

What happens to our data if we uninstall CustomsDesk?

Consignments and their stage history are kept as purchase records.

Is CustomsDesk available today?

Yes — CustomsDesk is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see CustomsDesk running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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