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ContractCare

AMC and CMC contracts on the units you sold: PM visits from your interval, renewal reminders, quotes and invoices.

Installs with InstalledBase, whose screen it works on
Get ContractCareOpen the appAvailable nowHow pricing works →

What it is

Maintenance contracts sold to a trade customer or to a person, covering their units on InstalledBase. Each contract is your own: AMC (labour), CMC (with parts), an extended warranty or a kind you name, its dates and price, the preventive-maintenance interval in months and the response and resolution targets in hours that FieldService runs its clock on — nothing ships with a figure in it. A unit is on one live contract for any day. Starting a contract generates its PM visits from your interval, per unit; a due visit becomes a PM ticket in FieldService and is settled when that ticket is resolved. Renewal reminders come on the contract’s own window, once; a renewal quote has its validity, and accepted it writes the next contract from the day after this one ends. A person’s contract goes on their bill; a trade customer’s is a tax invoice numbered from the trade invoice series, with the tax rate and label you enter, posted to TradeLedger as their receivable and paid there — refused, as OrderBook refuses a sale, while a licence you require is missing or the customer is held, over their limit or past due, unless someone who manages credit lets it through with a reason.

Who uses it
Built for: Every specialty
Reads
InstalledBase units, TradeLedger customers
Writes
Contracts, PM visits, renewal quotes, invoices, TradeLedger invoices for a trade customer’s contract, bill lines for a person’s contract
Never
It ships no interval, response time, price or tax rate, and it does not decide a renewal: you quote it and the customer accepts or declines.
Access
Only people whose role includes it — the clinic owner decides who
Your data
PHI-lite. Hosted in Boston, United States. On uninstall: Reminders and PM generation stop; every contract, visit and invoice is kept.

In the product

Who uses it
Finance manager — the demo profile it is best tried as
Where it opens
Operations › Service contracts /service-contracts
Permission
servicecontract.read
Every revenue cycle app in the handbook →

How it works

  1. Write the contractKind, units, dates, price, PM interval, targets.
  2. Start itPM visits are generated from your interval.
  3. Work the PM visitsEach due visit becomes a FieldService ticket.
  4. Renew and invoiceReminder, quote, accepted into the next contract.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It ships no interval, response time, price or tax rate, and it does not decide a renewal: you quote it and the customer accepts or declines.

AI in ContractCare

AskQuestions about what is on screen — “What needs attention in ContractCare today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

Live product
01Service contracts — Sell and run AMC/CMC contracts: PM visits, renewals, quotes and invoicesCaptured from the running demo clinic
ContractCare — Service contracts — Sell and run AMC/CMC contracts: PM visits, renewals, quotes and invoices
1 of 1

Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Hands to · 1
See the whole clinic →

Questions clinics ask

What does ContractCare do?
AMC and CMC contracts on the units you sold: PM visits from your interval, renewal reminders, quotes and invoices. Maintenance contracts sold to a trade customer or to a person, covering their units on InstalledBase. Each contract is your own: AMC (labour), CMC (with parts), an extended warranty or a kind you name, its dates and price, the preventive-maintenance interval in months and the response and resolution targets in hours that FieldService runs its clock on — nothing ships with a figure in it. A unit is on one live contract for any day. Starting a contract generates its PM visits from your interval, per unit; a due visit becomes a PM ticket in FieldService and is settled when that ticket is resolved. Renewal reminders come on the contract’s own window, once; a renewal quote has its validity, and accepted it writes the next contract from the day after this one ends. A person’s contract goes on their bill; a trade customer’s is a tax invoice numbered from the trade invoice series, with the tax rate and label you enter, posted to TradeLedger as their receivable and paid there — refused, as OrderBook refuses a sale, while a licence you require is missing or the customer is held, over their limit or past due, unless someone who manages credit lets it through with a reason.
What data does ContractCare read and write?
ContractCare reads InstalledBase units, TradeLedger customers and writes contracts, PM visits, renewal quotes, invoices, TradeLedger invoices for a trade customer’s contract, bill lines for a person’s contract. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.
What does ContractCare deliberately not do?
It ships no interval, response time, price or tax rate, and it does not decide a renewal: you quote it and the customer accepts or declines.
What happens to our data if we uninstall ContractCare?
Reminders and PM generation stop; every contract, visit and invoice is kept.
Is ContractCare available today?
Yes — ContractCare is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see ContractCare running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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