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CashlessSLA

A clock on every cashless pre-auth, enhancement and discharge approval against the time the TPA promised, with escalations.

Installs with ClaimsLine, whose screen it works on · Offered in: India only.

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What it is

Every cashless request the hospital sends a TPA — the first pre-authorisation, an enhancement when the stay runs past what was approved, and the final approval at discharge while the family waits — starts a clock against the time that TPA promised for that stage. The promise is the hospital’s own setting, per TPA or for every TPA, with the agreement or circular it comes from written beside it. A question from the TPA pauses the clock until the desk answers, because that time is the hospital’s. Past the promise the request is marked late for good, the person who sent it is told, and at twice the promise the managers are. A pre-authorisation approved or refused in ClaimsLine closes its clock by itself. Each TPA gets a scorecard: how long it really takes, stage by stage, and how often it missed.

Who uses it: Built for: Every specialty
Reads: Cashless claims and their approvals
Writes: Requests on the clock, TPA queries and answers, decisions, escalations, promised times
Never: It does not approve anything — that decision stays with the TPA — and it never invents a turnaround: a TPA with no promise set runs a clock with nothing to miss.
Access: Only people whose role includes it — the clinic owner decides who
Your data: PHI-lite. Hosted in Boston, United States. On uninstall: Clocks stop. Requests, their steps and the scorecard history are kept.

How it works

Set each TPA’s promiseMinutes per stage, from your agreement, with where the figure comes from.
Start the clock when you sendA query pauses it; your answer starts it again.
Late is escalatedThe sender is told at the promise, the managers at twice it.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not approve anything — that decision stays with the TPA — and it never invents a turnaround: a TPA with no promise set runs a clock with nothing to miss.

AI in CashlessSLA

AskQuestions about what is on screen — “What needs attention in CashlessSLA today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

CashlessSLA — Cashless clocks — Time every cashless approval against what the TPA promised, and chase the late ones — 01Cashless clocks — Time every cashless approval against what the TPA promised, and chase the late onesCaptured from the running demo clinic

01Cashless clocks — Time every cashless approval against what the TPA promised, and chase the late onesCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 2

ClaimsLine Patient Registry

Hands to · 1

ClaimsLine

See the whole clinic →

Questions clinics ask

What does CashlessSLA do?

A clock on every cashless pre-auth, enhancement and discharge approval against the time the TPA promised, with escalations. Every cashless request the hospital sends a TPA — the first pre-authorisation, an enhancement when the stay runs past what was approved, and the final approval at discharge while the family waits — starts a clock against the time that TPA promised for that stage. The promise is the hospital’s own setting, per TPA or for every TPA, with the agreement or circular it comes from written beside it. A question from the TPA pauses the clock until the desk answers, because that time is the hospital’s. Past the promise the request is marked late for good, the person who sent it is told, and at twice the promise the managers are. A pre-authorisation approved or refused in ClaimsLine closes its clock by itself. Each TPA gets a scorecard: how long it really takes, stage by stage, and how often it missed.

What data does CashlessSLA read and write?

CashlessSLA reads cashless claims and their approvals and writes requests on the clock, TPA queries and answers, decisions, escalations, promised times. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does CashlessSLA deliberately not do?

It does not approve anything — that decision stays with the TPA — and it never invents a turnaround: a TPA with no promise set runs a clock with nothing to miss.

What happens to our data if we uninstall CashlessSLA?

Clocks stop. Requests, their steps and the scorecard history are kept.

Is CashlessSLA available today?

Yes — CashlessSLA is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Where is CashlessSLA offered?

CashlessSLA is offered in India only: it is built on that market's own systems and rules.

Want to see CashlessSLA running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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