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RefillClub

Contact lenses, hearing-aid batteries and CPAP supplies on a schedule: reminded, dispatched, paused or cancelled.

Get RefillClub Open the appAvailable nowHow pricing works →

What it is

For opticians, audiologists, sleep clinics and home-care suppliers. A plan is your own: what goes out (a store item, drawn first to expire), how many each time, every how many days, the price of each dispatch and how many days ahead the person is reminded — nothing ships with a figure in it. Put a person on a plan, collecting at the counter or sent to their address. Each due date is settled once: collected, sent with its courier reference, or skipped with a reason; a dispatch from stock is a stock movement and, when the plan has a price, a line on the person’s bill in the same step, and the next due date moves on by the plan’s interval. A subscription pauses until a date (or until resumed) and is cancelled with a reason, then kept as it was. Reminders go once per due date, on WhatsApp once the clinic’s number is connected.

Who uses it: Built for: Every specialty
Reads: Patients, store items and batches
Writes: Supply plans, subscriptions, dispatches and skips, stock movements, bill lines
Never: It does not refill medicines: a prescription refill goes through MedsToDoor, against the prescription.
Access: Only people whose role includes it — the clinic owner decides who
Your data: PHI-lite. Hosted in Boston, United States. On uninstall: Reminders and the due list stop; plans, subscriptions and every dispatch are kept.

In the product

Who uses it: Operations manager — the demo profile it is best tried as
Where it opens: Operations › Supply subscriptions /refills
Permission: refill.read

Every operations app in the handbook →

How it works

Write your plansWhat goes out, how many, how often, the price, the reminder.
Subscribe the personCollecting, or sent to their address.
Settle each due dateCollected, sent or skipped — from stock and onto the bill.
Pause or cancelUntil a date, or for good with a reason.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not refill medicines: a prescription refill goes through MedsToDoor, against the prescription.

It ships no interval, quantity or price — each plan is yours.

AI in RefillClub

AskQuestions about what is on screen — “What needs attention in RefillClub today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

RefillClub — Supply subscriptions — Send contact lenses, batteries and CPAP supplies on a schedule, with reminders — 01Supply subscriptions — Send contact lenses, batteries and CPAP supplies on a schedule, with remindersCaptured from the running demo clinic

01Supply subscriptions — Send contact lenses, batteries and CPAP supplies on a schedule, with remindersCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 2

Patient Registry StoreStock

See the whole clinic →

Questions clinics ask

What does RefillClub do?

Contact lenses, hearing-aid batteries and CPAP supplies on a schedule: reminded, dispatched, paused or cancelled. For opticians, audiologists, sleep clinics and home-care suppliers. A plan is your own: what goes out (a store item, drawn first to expire), how many each time, every how many days, the price of each dispatch and how many days ahead the person is reminded — nothing ships with a figure in it. Put a person on a plan, collecting at the counter or sent to their address. Each due date is settled once: collected, sent with its courier reference, or skipped with a reason; a dispatch from stock is a stock movement and, when the plan has a price, a line on the person’s bill in the same step, and the next due date moves on by the plan’s interval. A subscription pauses until a date (or until resumed) and is cancelled with a reason, then kept as it was. Reminders go once per due date, on WhatsApp once the clinic’s number is connected.

What data does RefillClub read and write?

RefillClub reads patients, store items and batches and writes supply plans, subscriptions, dispatches and skips, stock movements, bill lines. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does RefillClub deliberately not do?

It does not refill medicines: a prescription refill goes through MedsToDoor, against the prescription. It ships no interval, quantity or price — each plan is yours.

What happens to our data if we uninstall RefillClub?

Reminders and the due list stop; plans, subscriptions and every dispatch are kept.

Is RefillClub available today?

Yes — RefillClub is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see RefillClub running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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