EngagementLive · in the productMoney

Loyalty Points

Points for your regulars — earned on payment, spent at the bill, expiring honestly.

Get Loyalty Points Open the appAvailable nowHow pricing works →

What it is

A loyalty programme the till can trust. A patient joins with a recorded consent — there is no other way in — and earns points automatically when a bill is actually paid, split fairly across what the bill was for. Points are spent right on the bill at checkout, tiers (silver, gold and so on) are worked out live from what a member really earned, and points that are about to lapse warn the member 14 days ahead instead of vanishing quietly. A refund takes its points back the same way they came. Finance sees the outstanding points liability as a number with its working shown.

Who uses it: Built for: Every specialty
Reads: Paid bills, consents
Writes: Members, a signed point ledger, redemptions, vouchers
Never: It never enrols anyone without consent, never rewards referrals with money (points are for patients, not for kickbacks), and never edits a bill — a redemption goes through billing’s own arithmetic.
Access: Only people whose role includes it — the clinic owner decides who
Your data: PHI-lite. Hosted in Boston, United States. On uninstall: Earning and spending stop at once. The ledger stays readable so a member’s balance history and the finance liability can still be answered.

How it works

Start the program, and set its tiers and rulesUnder Program: the name, how members join, points per ₹100 paid, ₹ per point at redemption, the most a bill can take, and whether points expire. Each tier names the points to earn in twelve months and what it gives, and a member’s tier is worked out from the ledger each time it is read; earning rules override the rate per service family and add a first-visit bonus or a birthday-month multiplier.
Enrol with consent recorded firstUnder Members, find the patient and press Record consent + enrol. The service refuses a membership with no consent record to attach it to.
Let the till do the earningPoints are credited when a payment is recorded, not when a bill is raised; the billing screen offers the points a member can spend against a draft bill.
Open a memberThe ledger lists every movement — the reason where a person gave one, the money where it was an earn or a burn against a bill. Adjust points takes a second person as Checked by, and that person cannot be the one making the adjustment. Issue a voucher takes a ₹ value and a Valid until date.
Read the Money tabOutstanding points, what they are worth and how many members hold them, with the basis printed under the figures.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It never enrols anyone without consent, never rewards referrals with money (points are for patients, not for kickbacks), and never edits a bill — a redemption goes through billing’s own arithmetic.

AI in Loyalty Points

AskQuestions about what is on screen — “What needs attention in Loyalty Points today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

1 of 1

Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 5

Automations BillDesk CarePings Patient Registry RefundLine

Hands to · 2

Automations BillDesk

See the whole clinic →

Questions clinics ask

What does Loyalty Points do?

Points for your regulars — earned on payment, spent at the bill, expiring honestly. A loyalty programme the till can trust. A patient joins with a recorded consent — there is no other way in — and earns points automatically when a bill is actually paid, split fairly across what the bill was for. Points are spent right on the bill at checkout, tiers (silver, gold and so on) are worked out live from what a member really earned, and points that are about to lapse warn the member 14 days ahead instead of vanishing quietly. A refund takes its points back the same way they came. Finance sees the outstanding points liability as a number with its working shown.

What data does Loyalty Points read and write?

Loyalty Points reads paid bills, consents and writes members, a signed point ledger, redemptions, vouchers. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does Loyalty Points deliberately not do?

What happens to our data if we uninstall Loyalty Points?

Earning and spending stop at once. The ledger stays readable so a member’s balance history and the finance liability can still be answered.

Is Loyalty Points available today?

Yes — Loyalty Points is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see Loyalty Points running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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