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TrackLine

● live in clinics

Definition-driven journeys with SLAs that mean something.

In plain words: Follow a patient’s journey step by step.

Operations · PHI-lite · Every specialty

What TrackLine does

State machines for queues and care journeys. Only declared transitions happen; SLAs resolve on state entry and are stored, so retuning today does not rewrite last quarter’s report; dwell time is a column, so a wait-time report is one scan.

What it reads

definitionsinstances

What it writes

transitionsescalations
Same patient record as every other app — nothing is copied into a silo. Data class: PHI-lite.

What it does not do

Sweeps mark and escalate; neither closes an instance. People close things.

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Questions clinics ask

What data does TrackLine read and write?

TrackLine reads definitions, instances and writes transitions, escalations. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does TrackLine deliberately not do?

Sweeps mark and escalate; neither closes an instance. People close things.

What happens to our data if we uninstall TrackLine?

Journey history stays.

Is TrackLine available today?

Yes — TrackLine is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

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