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Patient CRM · Australia

A patient CRM for Australian practices, built consent-first.

SMS from your own Twilio account and email from your own Postmark, sequences, one inbox for every channel and lead scores, with the Spam Act’s express or inferred consent recorded and checked before every marketing send. The CRM desk is built; Australian sign-up and billing open with the regional launch.

Today

The CRM desk is built: a practice in Australia sends texts and email from its own Twilio and Postmark accounts, tests the connection without sending anything, and the country’s consent rules are checked before every marketing send. Self-serve sign-up and billing in Australia are not open yet. Hosted in Boston, USA. Privacy Act programme in progress. Prices and billing in AUD open with the regional launch.

  • 15● live in clinics

Live in clinics today

The lead, campaign and review tools the Western CRM is built on. They run in Indian clinics first; each listing says what it does and does not do.

LeadDeskEvery enquiry with an owner, a next step and a cost per lead.AdLeadCaptureA lead form for every ad campaign: UTM kept, one lead per phone, routed to the nearest branch.CampaignHQCampaigns with consent and attribution built in — with a doctor-approved content calendar, ad checks and each doctor’s own newsletter.AutomationsReminders, follow-ups and chores that send themselves — every run recorded, every skip explained.ReferralNetReferring doctors, acknowledged and reported back.Review InboxEvery review in one place, answered — and patient stories shown only where the patient said yes.ReviewMagnetReviews asked for at the right moment, with consent.StripeDepositsA card deposit at booking through your own Stripe or Razorpay account, applied to the visit’s bill.WhatsApp AssistantThe WhatsApp that answers at 11pm — books, checks, and hands over honestly.MailDeskYour own mailbox — Gmail, Zoho or any IMAP — read and answered inside the clinic.CalendarSyncTwo-way sync with Google Calendar and Microsoft 365 — not just a read-only feed.SiteFrontYour clinic’s own page, at your own address — with an FAQ built from what people really ask.Online BookingThe website’s Book button, finally a door — and a doctor’s home visit, booked with the fee shown first.Sales & ReferralsYour field team’s visits to referring doctors — day plans, honest check-ins, and what each referrer brings back.ConsentVaultDPDP consent, proven at the point of use.
AI in every app

It drafts and suggests. A person decides.

Meet medappz AI
Shows its sourcesClinical and financial answers are grounded in your own records, and name the ones they read.
Drafts, never filesA named person accepts or discards every draft. The model never signs.
You can turn it offOne setting per organisation: off, redacted or full. Off keeps the manual path.
Redacted before it leavesBy default the patient’s name, number and contact details are taken out of what the model sees.
The contract

What LeadDesk promises

Every app in the store states what it reads, what it writes and what it will never do. This is its listing, word for word.

● live in clinicsLeadDesk →
Reads
patient record, appointments, consents, package plans
Writes
leads, conversions, marketing consent, monthly ad spend
Never
It does not import contact lists, does not poll ad platforms, and does not message an enquiry that has not opted in — the follow-up nudge skips them and writes down why. The package funnel reports sales that happened; it never nudges a patient toward one.
Your data
PHI-lite. Operational history stays queryable for audit.

Join the Australia waitlist

Leave a name and a number. A person calls you before the regional launch, and what you need moves up the build order.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

Questions, answered

What runs today?
The CRM desk is built: a practice in Australia sends texts and email from its own Twilio and Postmark accounts, tests the connection without sending anything, and the country’s consent rules are checked before every marketing send. Self-serve sign-up and billing in Australia are not open yet. Hosted in Boston, USA. Privacy Act programme in progress. Prices and billing in AUD open with the regional launch.
Which consent laws does it handle?
Spam Act 2003 and Privacy Act 1988. The CRM desk records the consent and checks it before every marketing send; nothing on this page calls it compliant.
Which apps are behind it?
Live in clinics: LeadDesk, AdLeadCapture, CampaignHQ, Automations, ReferralNet, Review Inbox, ReviewMagnet, StripeDeposits, WhatsApp Assistant, MailDesk, CalendarSync, SiteFront, Online Booking, Sales & Referrals, ConsentVault. Each listing says what the app does and what it does not.
How do I get it?
Self-serve sign-up outside India is not open yet. Leave a name and a number. A person calls you before the regional launch, and what you need moves up the build order.
Does the AI decide anything?
No. It drafts and suggests from the records on your screen; a named person accepts or discards every draft, and one setting per organisation — off, redacted or full — decides what reaches the model.

See the live half working

Everything marked live runs in the demo practice right now, with invented patients in it. Or set up your own practice in about a minute.