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Front officeLive · in the productQueue & boardHand-crafted

QueueFlow

Everyone knows their turn — no crowd at the desk.

Shown in the product as “Today’s Queue”
Get QueueFlowOpen the appAvailable nowHow pricing works →

What it is

The day as the front desk sees it: appointments, walk-in check-in, tokens, and a live queue with wait times. Check-in opens the visit and starts the clock; the queue escalates to the duty manager before the SLA breaks, not after. When the internet drops, the desk keeps going on the device in hand: new registrations, tokens, calls and cash or UPI receipts against a bill wait in an outbox with provisional numbers, and go up oldest first, once, when the line returns. Two desks that printed the same token number are told and renumbered; anything the server refuses waits for a person.

Who uses it
Reception, doctorsBuilt for: Every specialty
Reads
Bookings, check-ins
Writes
Tokens, messages
Never
Skips a patient in the queue
Access
Only people whose role includes it — the clinic owner decides who
Your data
PHI-lite. Hosted in Boston, United States. On uninstall: Visits and queue history stay in the record.

How it works

  1. Add the patient as they arriveTap Add to queue and pick their name — or Start a walk-in for someone new. They get a token, and the queue shows who is waiting and for how long.
  2. Start the visitThe doctor taps the top name; the visit opens with the patient’s chart alongside.
  3. Let the day run itselfA finished visit moves to billing on its own, and the screen flags a wait before it breaks the limit — not after.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It will not silently close a waiting patient — sweeps mark and escalate, a person closes.
It does not reorder the queue by revenue.

AI in QueueFlow

AskQuestions about what is on screen — “What needs attention in QueueFlow today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Not AIWaits are flagged by the clock, at 15 and 30 minutes; no delay is predicted and nobody is messaged a new time.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

Its 3 screens

QueueToday’s queue
TokensTokens & screen
Walk-inAdd a walk-in
From the design, with its example clinic.

Try it

The design preview: every screen drawn with the product’s own blocks, on an example clinic’s demo data. Nothing here is a real patient.

Open full screen →
Design preview · Today’s Queue · example clinic
Open the interactive design preview →

Questions clinics ask

What does QueueFlow do?
Front desk, walk-ins and the OPD queue on one screen. The day as the front desk sees it: appointments, walk-in check-in, tokens, and a live queue with wait times. Check-in opens the visit and starts the clock; the queue escalates to the duty manager before the SLA breaks, not after. When the internet drops, the desk keeps going on the device in hand: new registrations, tokens, calls and cash or UPI receipts against a bill wait in an outbox with provisional numbers, and go up oldest first, once, when the line returns. Two desks that printed the same token number are told and renumbered; anything the server refuses waits for a person.
What data does QueueFlow read and write?
QueueFlow reads appointments, patient names, queue state and writes check-ins, tokens, queue transitions. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.
What does QueueFlow deliberately not do?
It will not silently close a waiting patient — sweeps mark and escalate, a person closes. It does not reorder the queue by revenue.
What happens to our data if we uninstall QueueFlow?
Visits and queue history stay in the record.
Is QueueFlow available today?
Yes — QueueFlow is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see QueueFlow running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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