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App handbook

Front office apps

Every live front office app — 14 of them — with what it is for, the demo profile it is best tried as, the screen it opens on and the permission a person needs to open it. Each name leads to the app’s own page and its steps.

  • CaseBrokerSend a patient’s case to several hospitals and compare their quotes.Best tried as: Front deskOpens at Front office › Cases to hospitals /case-brokerNeeds casebroker.read
  • CertificateDeskPrepare medical, fitness and leave certificates for the doctor to sign.Best tried as: Front deskOpens at Front office › Certificates /certificatesNeeds certificate.read
  • GlobalDeskRun an international patient from the first email to the flight home.Best tried as: Front deskOpens at Front office › International Patients /internationalNeeds globaldesk.read
  • NoShowRadarSpot likely no-shows and refill their slots.Best tried as: Front deskOpens at Front office › No-show Radar /noshowNeeds noshow.read
  • Online BookingLet patients book real slots from your website.Best tried as: Front deskWorks inside Business › Public Page /siteNeeds site.read
  • Patient RegistryRegister patients and find their records.Best tried as: Front deskWorks inside Front office › Patients /patientsNeeds patient.read
  • QueueFlowRun the day’s patient queue with tokens.Best tried as: Front deskWorks inside Front office › Patient queue /todayNeeds encounter.read
  • QueueWatchLet checked-in patients see their place in the queue on their phone.Best tried as: Front deskWorks inside Front office › Tokens /tokensNeeds token.read
  • SelfCheckLet patients check in from their own phone with the QR at the door.Best tried as: Front deskOpens at Front office › Self Check-in /self-checkNeeds selfcheck.read
  • SlotGridBook and manage appointments.Best tried as: Front deskOpens at Front office › Appointments /calendarNeeds schedule.read
  • SpecialistFinderLet patients find the right doctor here by symptom, speciality or language.Best tried as: Front deskOpens at Front office › Specialist Finder /specialist-finderNeeds specialist.read
  • TokenBoardShow now-serving tokens on a waiting-room screen.Best tried as: Front deskOpens at Front office › Tokens /tokensNeeds token.read
  • TravelPlanPlan the flights, hotel and pickups, and keep the patient’s money straight.Best tried as: Front deskOpens at Front office › Travel plans /travel-planNeeds travelplan.read
  • WaitWiseSend waiting patients live updates on WhatsApp: delays, you’re next, the doctor is ready.Best tried as: Front deskOpens at Front office › Wait Wise /wait-wiseNeeds waitwise.read
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