GlobalDesk

What GlobalDesk does

A case is opened the moment the first email arrives from Lagos or Muscat or Dhaka, and it carries the whole journey: a doctor here reads the reports and writes the opinion a consulate is really being shown, the attendants travelling with them are named, the flight and the pickup are kept in one place, and the arrival and the departure are stamped as they happen. Where the case has got to is never a field anybody sets — it is computed from the registers that own each fact, so a board cannot show a patient as confirmed when no estimate was accepted. Nobody is marked as flown home until somebody says it is safe, or writes down why nobody had to.

How you actually use it

1. 1Open the case when the email arrivesType the name on the enquiry, the country they are travelling from and what they are coming for. The case exists before the patient is registered, because the enquiry always arrives first.
2. 2Get the opinion written downA doctor reads the reports and records what they found, what they would do, the nights in hospital and the days in India. The days in the country can never be fewer than the nights on the ward.
3. 3Name who is travelling with themEach attendant is added by name and relationship, because the invitation letter counts them and each one needs a visa of their own.
4. 4Stamp the arrival, and the flight homeMark them landed when they reach you. A departure will not save until somebody has cleared them to fly, or written down why that was not needed.

What it does not do

It books no flight, no hotel and no visa — this product talks to no airline and no consulate. It keeps no second interpreter list: SignBridge holds the roster and books the person. It will not open a case for somebody travelling from inside India.

Questions clinics ask