OperationsLive · in the productQueue & board

DispenseDesk

Pharmacy POS against the prescription, batch-aware.

Installs with StoreStock, whose screen it works on

Get DispenseDesk Open the appAvailable nowHow pricing works →

What it is

Dispensing against the electronic prescription, or over the counter for a walk-in customer, with batch and expiry picked FEFO and substitutions recorded as their own fact. A Schedule H, H1 or X medicine leaves over the counter only once the paper prescription the customer brought is recorded on the sale (prescriber, registration or address, date); each H1 and X line sold writes the register row the Drugs Rules ask for — patient’s name and address, prescriber, medicine and quantity — and is never deleted. The GST inside each MRP is worked back out at the item’s own rate, set by the practice with its source, and shown as CGST and SGST; no rate is assumed. Expiry returns to the distributor go through the store’s vendor returns with a debit note. The Counselling screen records the counselling given for a high-risk medicine — what was explained against your practice’s own points and their source, whether the patient repeated it back, and a signed or witnessed acknowledgement or a refusal — and lists every completed sale of a listed medicine (isotretinoin, valproate, methotrexate, whatever your practice adds) with no counselling in force, at every dispensing or as often as you set. The list of medicines ships empty. Blister packs lay out a patient’s week by day and slot — morning, noon, evening, night — from their current prescription lines, never from last week’s pack; a syrup or an inhaler is left out of the card with the reason. The pharmacist packs it, a second person checks it, and it is handed over; if a prescription changes after the layout, the pack cannot go out until it is laid out again. Compounding keeps a worksheet for each preparation the pharmacy makes: every ingredient weighed with its lot and expiry, who made it and when, and a beyond-use date worked out from the pharmacy’s own rule for that kind of preparation (each rule entered with its source; none ship) or the earliest ingredient expiry, whichever comes first. Another pharmacist, never the one who made it, checks and releases it; a released worksheet is kept as made.

Who uses it: Built for: Every specialty
Reads: Prescriptions, stock, the regulatory schedules, each item’s GST rate
Writes: Dispenses, substitutions, the Schedule H1/X register, counselling records, weekly blister packs, compounding worksheets
Never: It does not dispense past the prescribed quantity without a new prescription.
Access: Only people whose role includes it — the clinic owner decides who
Your data: Full PHI. Hosted in Boston, United States. On uninstall: All clinical data stays in the record.

In the product

Who uses it: Pharmacist — the demo profile it is best tried as
Where it opens: Operations › Pharmacy counter /dispense
Permission: dispense.read

Every operations app in the handbook →

How it works

Start the saleNew sale takes a prescription id, or leaves the box blank for an over-the-counter sale; only an active prescription is dispensed against.
Add the linesPick an item and a quantity; the line snapshots its price as it is added, the batch is picked first-expiry-first from the room this counter stands in, and a room with nothing usable says so — every batch on its shelf empty, expired, out with a ward, or under an open recall.
Complete, and the stock movesCompletion is where stock leaves the shelf: the batch update and the movement row land in one transaction, a sale with no lines is refused, negative stock is refused by the batch’s own check and an expired batch by the where clause of the update that would have issued it.
A completed sale is frozenLines are added and removed only while the sale is a draft, and Cancel works only on a draft — a completed dispense has already moved stock.
Take something backReturn on a completed line asks how many come back, why, whether to restock and optionally a bill to refund against; the refund is raised as a request against that patient’s own bill, and a counter sale with no patient on it is told to give the money back at the till instead.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not dispense past the prescribed quantity without a new prescription.

It does not decide a beyond-use date the pharmacy has not set a rule for.

AI in DispenseDesk

AskQuestions about what is on screen — “What needs attention in DispenseDesk today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

DispenseDesk — Dispense — Dispense medicines against prescriptions, batch by batch — 01Dispense — Dispense medicines against prescriptions, batch by batchCaptured from the running demo clinic

01Dispense — Dispense medicines against prescriptions, batch by batchCaptured from the running demo clinic

1 of 1

Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 4

DrugRecall Patient Registry RxCanvas StoreStock

Hands to · 5

ChargeGuard GenericSwapDesk RxScanDigitise ScriptTrack StoreStock

See the whole clinic →

Questions clinics ask

What does DispenseDesk do?

Pharmacy POS against the prescription, batch-aware. Dispensing against the electronic prescription, or over the counter for a walk-in customer, with batch and expiry picked FEFO and substitutions recorded as their own fact. A Schedule H, H1 or X medicine leaves over the counter only once the paper prescription the customer brought is recorded on the sale (prescriber, registration or address, date); each H1 and X line sold writes the register row the Drugs Rules ask for — patient’s name and address, prescriber, medicine and quantity — and is never deleted. The GST inside each MRP is worked back out at the item’s own rate, set by the practice with its source, and shown as CGST and SGST; no rate is assumed. Expiry returns to the distributor go through the store’s vendor returns with a debit note. The Counselling screen records the counselling given for a high-risk medicine — what was explained against your practice’s own points and their source, whether the patient repeated it back, and a signed or witnessed acknowledgement or a refusal — and lists every completed sale of a listed medicine (isotretinoin, valproate, methotrexate, whatever your practice adds) with no counselling in force, at every dispensing or as often as you set. The list of medicines ships empty. Blister packs lay out a patient’s week by day and slot — morning, noon, evening, night — from their current prescription lines, never from last week’s pack; a syrup or an inhaler is left out of the card with the reason. The pharmacist packs it, a second person checks it, and it is handed over; if a prescription changes after the layout, the pack cannot go out until it is laid out again. Compounding keeps a worksheet for each preparation the pharmacy makes: every ingredient weighed with its lot and expiry, who made it and when, and a beyond-use date worked out from the pharmacy’s own rule for that kind of preparation (each rule entered with its source; none ship) or the earliest ingredient expiry, whichever comes first. Another pharmacist, never the one who made it, checks and releases it; a released worksheet is kept as made.

What data does DispenseDesk read and write?

DispenseDesk reads prescriptions, stock, the regulatory schedules, each item’s GST rate and writes dispenses, substitutions, the Schedule H1/X register, counselling records, weekly blister packs, compounding worksheets. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does DispenseDesk deliberately not do?

It does not dispense past the prescribed quantity without a new prescription. It does not decide a beyond-use date the pharmacy has not set a rule for.

What happens to our data if we uninstall DispenseDesk?

All clinical data stays in the record.

Is DispenseDesk available today?

Yes — DispenseDesk is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see DispenseDesk running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

More in Operations

All 97 →