EngagementLive · in the productPatient-facing

ScriptTrack

Where is my prescription right now? One answer, shared by all three.

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What it is

One live status per prescription — sent, in preparation, out of stock, insurer-blocked, ready, collected — visible identically to patient, prescriber and pharmacy, so the refill cycle stops being a mystery retold differently by everyone in it.

Who uses it: Built for: Every specialty
Reads: Prescriptions, dispensing states
Writes: Status timelines
Never: It does not show different truths to different parties — one status, one timeline, everyone reads the same.
Access: Only people whose role includes it — the clinic owner decides who
Your data: Full PHI. Hosted in Boston, United States. On uninstall: Every record stays; only the workflow leaves.

How it works

Start tracking an issued prescriptionPaste the prescription’s id and press Track it: the issued stamp is copied off the prescription itself, and a prescription that has not been issued is refused.
Send it to a chemistPick the pharmacy under Where to send, add a note for the chemist, and Send moves the row along the board.
Walk the rungsAccept, Ready and Collected are offered one at a time because the server refuses the others, and the status is computed from the stamps rather than typed.
Propose a substitutionSubstitute takes the prescribed medicine, the proposed one and why — two identical names are refused, and only one substitution waits on a prescription at a time.
Let a prescriber decide itSubstitutions waiting on a prescriber offers approve or reject with a reason the chemist can tell the patient; nobody approves their own request, and an undecided substitution blocks Collected by a guard in the update itself.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not show different truths to different parties — one status, one timeline, everyone reads the same.

AI in ScriptTrack

AskQuestions about what is on screen — “What needs attention in ScriptTrack today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

ScriptTrack — Prescription Tracking — Show where a prescription is right now — 01Prescription Tracking — Show where a prescription is right nowCaptured from the running demo clinic

01Prescription Tracking — Show where a prescription is right nowCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 3

DispenseDesk Patient Registry RxCanvas

See the whole clinic →

Questions clinics ask

What does ScriptTrack do?

Where is my prescription right now? One answer, shared by all three. One live status per prescription — sent, in preparation, out of stock, insurer-blocked, ready, collected — visible identically to patient, prescriber and pharmacy, so the refill cycle stops being a mystery retold differently by everyone in it.

What data does ScriptTrack read and write?

ScriptTrack reads prescriptions, dispensing states and writes status timelines. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does ScriptTrack deliberately not do?

It does not show different truths to different parties — one status, one timeline, everyone reads the same.

What happens to our data if we uninstall ScriptTrack?

Every record stays; only the workflow leaves.

Is ScriptTrack available today?

Yes — ScriptTrack is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see ScriptTrack running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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