Get started
Getting started

Move your data in

The import desk brings what you already have — from your old software’s export or a spreadsheet — into the practice as CSV files. Every import is read as a dry run first, so you see what would happen before anything is written.

Step by step

How to do it

  1. Import patients firstEverything else hangs off a patient. Download the patients template, or use your old system’s export.
  2. Choose the file and match the columnsPick the CSV, then tell the desk which of your columns is which.
  3. Read the dry run, then bring it inThe dry run shows each row that will be written and each that will not, and why. Bring it in when it reads right.
  4. Then the rest, in any orderMoney owed becomes real bills; upcoming appointments need the doctor’s hours set first; stock on hand needs medicine names that match the catalogue or your formulary; the price list fills your services.
  5. Undo a bad importWithdraw this import asks for a reason and makes that import’s records inactive.
In the product

Where to find it

Data Import
/import
Permission to import
import.manage

Paths are in the product, after you sign in; each opens only for people whose role includes it.

Not live yet

The desk reads CSV files only. Save an Excel sheet as CSV first.

Apps

The apps involved

Data ImportBring patients and dues in from your old system
Read on

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