BusinessLive · in the productPatient-facing

MemberCare

Membership plans with benefits that count down — and the clinic’s free wellness club, its regulars and their bookings.

Get MemberCare Open the appAvailable nowHow pricing works →

What it is

Membership plans with defined entitlements, consumed against visits and bills, renewals prompted before lapse. A session pack (a plan whose benefit is a count of sessions) is one balance across the chain: a session is redeemed at whichever branch suits the patient, the branch is recorded on the redemption, and a used session is deducted the moment it is logged — never twice. A therapy practice’s pack runs for its own number of days rather than a month or a year, and carries the refund rule the practice writes with its source (no refund, the share paid for unused sessions, or a set amount per unused session, less any fee and within any window it sets; none ships); the rule in force at the sale stays with the pack, and a refund works the amount out from it — never more than was paid — and closes the pack. The wellness club: the clinic’s own free activities — yoga, diet talks, a walking group — each session’s attendance, the regulars who came twice or more, and whether each has booked a visit since they first came; it is educational and social, never prescribed therapy.

Who uses it: Built for: Every specialty
Reads: Plans, bills, bookings
Writes: Memberships, entitlement consumption, pack refunds, club sessions and attendance
Never: It does not auto-renew without an active mandate.
Access: Only people whose role includes it — the clinic owner decides who
Your data: PHI-lite. Hosted in Boston, United States. On uninstall: Operational history stays queryable for audit.

In the product

Who uses it: Business development — the demo profile it is best tried as
Where it opens: Business › Memberships /memberships
Permission: membership.read

Every business app in the handbook →

How it works

Define the planA name, a period (monthly, quarterly, annual, or a session pack’s own number of days) and a price, then Add benefit for each service with an included count or unlimited. On the plan, write your refund rule and its source; packs sold after it carry it.
Sell a membershipThe patient’s id, the plan and the price paid on the day. A plan that is no longer on sale is refused. The membership shows the price paid beside today’s plan price, and they are allowed to differ.
Use what is leftWhat is left counts each benefit’s uses against its included count; Use one records a use. A benefit that is used up, not on the plan, or claimed outside the membership’s dates is refused. Each use records the branch it was redeemed at, so a session pack is one balance across a chain.
Renew or cancelMemberships ending within a month and not yet renewed are listed at the top. Renew into a new membership writes a new one that starts after the old one ends; nothing extends the old dates. Cancel asks why and keeps the reason. A pack shows what a refund of its unused sessions comes to under the terms it was sold with; Refund pays it back and closes the pack.
Run the wellness clubOn Wellness club, add each free activity, then record a session with everyone who came. Regulars are those who came twice or more, with whether they have booked a visit since; a regular with none shows their number to call.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not auto-renew without an active mandate.

AI in MemberCare

AskQuestions about what is on screen — “What needs attention in MemberCare today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

MemberCare — Memberships — Sell membership plans and track what’s used — 01Memberships — Sell membership plans and track what’s usedCaptured from the running demo clinic

01Memberships — Sell membership plans and track what’s usedCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 2

Patient Registry SlotGrid

See the whole clinic →

Questions clinics ask

What does MemberCare do?

Membership plans with benefits that count down — and the clinic’s free wellness club, its regulars and their bookings. Membership plans with defined entitlements, consumed against visits and bills, renewals prompted before lapse. A session pack (a plan whose benefit is a count of sessions) is one balance across the chain: a session is redeemed at whichever branch suits the patient, the branch is recorded on the redemption, and a used session is deducted the moment it is logged — never twice. A therapy practice’s pack runs for its own number of days rather than a month or a year, and carries the refund rule the practice writes with its source (no refund, the share paid for unused sessions, or a set amount per unused session, less any fee and within any window it sets; none ships); the rule in force at the sale stays with the pack, and a refund works the amount out from it — never more than was paid — and closes the pack. The wellness club: the clinic’s own free activities — yoga, diet talks, a walking group — each session’s attendance, the regulars who came twice or more, and whether each has booked a visit since they first came; it is educational and social, never prescribed therapy.

What data does MemberCare read and write?

MemberCare reads plans, bills, bookings and writes memberships, entitlement consumption, pack refunds, club sessions and attendance. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.

What does MemberCare deliberately not do?

It does not auto-renew without an active mandate.

What happens to our data if we uninstall MemberCare?

Operational history stays queryable for audit.

Is MemberCare available today?

Yes — MemberCare is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see MemberCare running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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