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MysteryPatientAudit

A mystery-patient visit, scored against the chain’s own service checklist.

Notify meIn development · not installable yet

What it is

A mystery-patient visit to a branch scored against the chain’s own service checklist — wait time, staff behaviour, cleanliness — with results compared across branches so head office can see which ones are actually delivering the brand’s promise.

Who uses it
Built for: Every specialty
Reads
Audit checklist
Writes
Audit visit scores
Never
It does not identify the mystery patient to branch staff — the visit only works if it stays anonymous; results are for head office, not for staff to contest in the moment.
Access
Only people whose role includes it — the clinic owner decides who
Your data
No PHI. Hosted in Boston, United States. On uninstall: Nothing to remove yet — this app is in development.

How it works

The usual shape of a register app. MysteryPatientAudit’s own steps are written from its screen when it ships.

  1. Record itEach entry is numbered, with the fields the rules ask for.
  2. Sign itA second person signs where the rules need two signatures.
  3. File itReturns and inspection packs are built from the entries.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not identify the mystery patient to branch staff — the visit only works if it stays anonymous; results are for head office, not for staff to contest in the moment.

AI in MysteryPatientAudit

AskQuestions about what is on screen — “What needs attention in MysteryPatientAudit today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

Questions clinics ask

What does MysteryPatientAudit do?
A mystery-patient visit, scored against the chain’s own service checklist. A mystery-patient visit to a branch scored against the chain’s own service checklist — wait time, staff behaviour, cleanliness — with results compared across branches so head office can see which ones are actually delivering the brand’s promise.
What data does MysteryPatientAudit read and write?
MysteryPatientAudit reads audit checklist and writes audit visit scores. Its data class is No PHI. Every app works on the same patient record — nothing is copied into a silo.
What does MysteryPatientAudit deliberately not do?
It does not identify the mystery patient to branch staff — the visit only works if it stays anonymous; results are for head office, not for staff to contest in the moment.
What happens to our data if we uninstall MysteryPatientAudit?
Nothing to remove yet — this app is in development.
Is MysteryPatientAudit available today?
Not yet — MysteryPatientAudit is in development and cannot be installed. Join the waitlist and we will tell you when it opens.

Join the waitlist for MysteryPatientAudit

MysteryPatientAudit is in development and cannot be installed yet. Leave your name and number: the waitlist decides what we build next, and we will tell you when it opens.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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