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Business-type guide

Lab chain / collection centres guide

A hub lab with collection centres or franchise points feeding it.

Day one

Installed on day one

What a lab chain cannot open without: sign-up installs these with the practice. Setup then recommends more, and you choose.

Patient RegistryRegister patients and find their recordsFirst step: Register in under a minuteSlotGridBook and manage appointmentsFirst step: Book into a real diaryBillDeskMake bills, take payments, give refundsFirst step: The bill builds itselfCarePingsSend visit reminders and messages to patientsFirst step: Consent comes firstPulseBoardSee visits, revenue and wait times in one reportFirst step: Open Reports for todayLabBridgeOrder lab tests and get results into the chartFirst step: Describe your tests onceLabelPressPrint labels, wristbands and stickersFirst step: Register your printersSampleChainTrack samples from collection to the lab benchFirst step: Open the manifestQCBenchChart lab QC runs, lock failures until fixedFirst step: Register the QC materialSmartReportSend lab reports with past values charted, by a checked link, and see who opened themFirst step: Set the letterhead and the policyCheckUpRun full-body checkup packages station by stationFirst step: Build the packageHomeDrawHome blood collections, routed and barcodedFirst step: Pick the dayHubRouteSend each sample to the lab in the chain that tests it, and scan the batchesFirst step: Set up sites and rulesTATLensWatch lab turnaround times live, catch delaysFirst step: Set a target per test
First week

A first week, day by day

  1. Day 1 — sign up as this businessChoose “Lab chain / collection centres” when you sign up. 14 essentials are installed for you on day one: Patient Registry, SlotGrid, BillDesk, CarePings, PulseBoard, LabBridge, LabelPress, SampleChain, QCBench, SmartReport, CheckUp, HomeDraw, HubRoute, TATLens.
  2. Day 1 — finish setupSign-up lands you in Setup: specialties, apps, team, where and when, what you do and paperwork. Type it, or press Talk me through it and Rain asks the questions.
  3. Day 2 — bring your records inPatients first, then money owed, appointments, stock and prices, from CSV files through the import desk — each one read as a dry run before anything is written.
  4. Day 3 — invite your teamInvite each person from Team with the role they do. The roles this business’s own apps are built around: operations manager, care coordinator, quality officer, doctor, business development, finance manager.
  5. Days 4–5 — run a real day on Patient RegistryRegister in under a minute, then Find anyone from anywhere, then Open the one record.
The store

Everything else it sees

The store shows a lab chain 136 live apps, back office included. These 56 are its own; install any of them when you need it.

Front office
Clinical
Revenue cycle
Engagement
Operations
Compliance
Analytics
Business
The team

Role guides for this business

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