Signing in as a care coordinator opens To-do first. The sidebar keeps the screens below one click away; what you can open is whatever your practice’s role for you allows.
/inboxOne inbox for results and alerts needing action/careplansPut patients on care programmes with due dates, transplant biopsies included/recallsRemind patients when they’re due to come back/checkinsCheck on patients’ recovery after the visit/patientsRegister patients and find their records/referralsTrack referring doctors and report back to them/waitlistFill cancelled slots from a waiting listRain is the assistant in every screen, by voice or text. These are requests the assistant is taught for this role. It reads only what you may read, and anything that changes a record comes back as a card you confirm.
What Rain prepares for a care coordinator to confirm: book an appointment for a patient with a clinician; create a to-do for yourself, a colleague or a team; complete a dispense already made up for a patient; mark one of your to-dos (or your team’s) done; issue a ward’s submitted indent from the store (what is still owed); refuse a ward’s submitted indent, with the reason; record stock used from a ward or room’s shelf; cancel a patient’s upcoming appointment, with the reason; move a patient’s upcoming appointment to another time with the same clinician; mark a patient who did not come for today’s appointment as a no-show; call the next waiting token (or a named one) to a room; skip a token that did not answer the call; log a new enquiry (lead) with a name and phone number; mark an enquiry as contacted, with what was said; approve a colleague’s leave request; refuse a colleague’s leave request, with a note; put in a leave request for yourself or a colleague on the staff desk; approve a request waiting on the maker-checker queue (a discount, a purchase, a write-off); reject a request waiting on the maker-checker queue, with the reason; approve a matched vendor invoice for payment; approve or decline an on-call swap someone asked for; raise a maintenance ticket on a piece of equipment; start work on a maintenance ticket assigned to you; resolve a maintenance ticket you are working on, with the work done; close an action from a facility round as done; log a patient a referring doctor sent in; acknowledge a referral to the doctor who sent it; send a patient their discharge summary, as the PDF.
Say “Brief me” for a spoken summary of your day. More in the Rain guide and on what each role says.