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Role guide

Records clerk guide

Where each file is and what is missing from it.

The demo opens as Ganesh Bhat, with invented patients. Files out, files back, and the coding queue.
  • Every discharge file complete within a week
  • Requests for records answered on time
  • Returns filed to government on schedule
Your front door

Where the records clerk lands

Signing in as a records clerk opens Medical records first. The sidebar keeps the screens below one click away; what you can open is whatever your practice’s role for you allows.

  • Medical records /mrdTrack paper files and chase missing signatures
  • Patients /patientsRegister patients and find their records
  • Teaching cases /teaching-casesSave teaching cases with identities removed
  • Privacy Requests /privacy-requestsAnswer a person’s request about their own personal data, inside the statutory 30 days
  • Documents /documentsFile scans and documents with retention rules
  • HMIS Return /hmisBuild the monthly HMIS return from your records
Everyday apps

Apps a records clerk uses

MRDTrackerTrack paper files and chase missing signaturesCaseArchiveSave teaching cases with identities removedDocVaultFile scans and documents with retention rulesHMISBridgeBuild the monthly HMIS return from your records
Rain

What to ask Rain

Rain is the assistant in every screen, by voice or text. These are requests the assistant is taught for this role. It reads only what you may read, and anything that changes a record comes back as a card you confirm.

  • “Open the records room”
  • “Show teaching cases”
  • “Show requests for records”
  • “Which files are missing discharge summaries?”
  • “Open FHIR exchange”
  • “Open the ABDM link”
  • “Show scanned documents”
  • “Open the HMIS return”
  • “रिकॉर्ड रूम खोलो”
  • “Kaunsi files missing hain?”
  • “Patient ki file dhundo”

What Rain prepares for a records clerk to confirm: create a to-do for yourself, a colleague or a team; mark one of your to-dos (or your team’s) done.

Say “Brief me” for a spoken summary of your day. More in the Rain guide and on what each role says.

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