EngagementLive · in the productPatient-facingHand-crafted

SymptomLoop

Know how patients are doing before they come back.

Shown in the product as “Patient Check-ins”

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What it is

One tap in the consult schedules a check-in series — post-op days 1, 3 and 7, or recovery days 2 and 7. The invite arrives on the due date through the consent-checked messaging engine; the patient answers from a link in under a minute, no login, no app. Red-flag answers — severe pain, fever, wound concerns, feeling worse — jump to the top of the clinic’s check-ins worklist, and the patient is told a human is coming. More question sets, WhatsApp delivery and per-clinician alerts arrive next.

Who uses it: Doctors, nurses, patientsBuilt for: Every specialty
Reads: Check-in answers
Writes: Flags, notes
Never: Gives medical advice by itself
Access: Only people whose role includes it — the clinic owner decides who
Your data: Full PHI. Hosted in Boston, United States. On uninstall: All clinical data stays in the record.

How it works

Schedule the series from inside the consultSymptom check-ins sits on the Follow-up tab of the consult: one tap on Post-op — days 1, 3, 7 or Recovery — days 2, 7 writes the whole series with its due dates.
Get the link to the patientEach check-in’s invite is queued on the notification engine for its due date; when no consented channel or address exists the row comes back with a warning saying so, and Copy link is there to share it by hand.
The patient answers without a loginThe link carries a secret stored only as a hash, and the public endpoint enters that tenant’s own scope before touching the row, so a guessed token cannot read across tenants.
Work the red flags firstA red-flag answer flips the check-in to red flag, which sorts to the top of the Symptom check-ins worklist with the flag named in red beside the patient.
Cancel one that is no longer wantedCancel asks to confirm and only takes a check-in that is still scheduled — an answered one is a record.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not diagnose from answers or reassure automatically — a red flag reaches a human, and the patient is told a human is coming.

AI in SymptomLoop

AskQuestions about what is on screen — “What needs attention in SymptomLoop today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Not AIAn answer past its question’s set threshold moves the patient to the top.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

Its screen

RepliesCheck-in replies · today

From the design, with its example clinic.

Try it

The design preview: every screen drawn with the product’s own blocks, on an example clinic’s demo data. Nothing here is a real patient.

Open full screen →

Design preview · Patient Check-ins · example clinic

Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 1

Patient Registry

See the whole clinic →

Questions clinics ask

What does SymptomLoop do?

Scheduled symptom check-ins: post-op day 1, 3 and 7. One tap in the consult schedules a check-in series — post-op days 1, 3 and 7, or recovery days 2 and 7. The invite arrives on the due date through the consent-checked messaging engine; the patient answers from a link in under a minute, no login, no app. Red-flag answers — severe pain, fever, wound concerns, feeling worse — jump to the top of the clinic’s check-ins worklist, and the patient is told a human is coming. More question sets, WhatsApp delivery and per-clinician alerts arrive next.

What data does SymptomLoop read and write?

SymptomLoop reads care plans, consents and writes responses, scores, red flags. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does SymptomLoop deliberately not do?

It does not diagnose from answers or reassure automatically — a red flag reaches a human, and the patient is told a human is coming.

What happens to our data if we uninstall SymptomLoop?

All clinical data stays in the record.

Is SymptomLoop available today?

Yes — SymptomLoop is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see SymptomLoop running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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