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EngagementLive · in the productPatient-facing

SurveyPulse

Post-visit surveys tied to the visit, not spam — and every home-care visit rated by the family, with a review when the practice’s own rule flags a carer.

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What it is

How was it (1–5), and what could we do better — answered from a token link with no login. Invites ride the consent-checked engine; a visit carries at most one survey and a survey gets at most one reminder, both enforced in the database, because a feedback request sent twice is marketing. The clinic average and rating spread sit on top of every response. A home-care visit the nurse completed, or an attendant’s worked shift, gets the same one rating request, tied to the carer who was there; each carer’s ratings show with the average of their latest ones, and a carer is flagged for a review only by the practice’s own rule — how many latest ratings, the average below which they flag, and why (none ships). A person opens the review and closes it with what was decided.

Who uses it
Built for: Every specialty
Reads
Patient record, consents, home-care visits and attendant shifts
Writes
Survey responses, carer ratings, carer reviews
Never
It does not resend to non-responders more than once — the schema itself refuses a second reminder — and it never removes or disciplines a carer: a flag goes to a person.
Access
Only people whose role includes it — the clinic owner decides who
Your data
PHI-lite. Hosted in Boston, United States. On uninstall: Operational history stays queryable for audit.

In the product

Who uses it
Care coordinator — the demo profile it is best tried as
Where it opens
Engagement › Visit surveys /surveys
Permission
survey.read
Every engagement app in the handbook →

How it works

  1. Send it after the visitHow was it, and what could we do better — answered from a token link with no login to get past.
  2. One survey, one reminderA visit carries at most one survey and a survey gets at most one reminder. The schema refuses the second, because a feedback request sent twice is marketing.
  3. Read the responses, and each carer’sThe clinic average and the spread of ratings sit on top of the answers, so one furious response does not read as a trend. Home-care carers lists each nurse’s and attendant’s ratings from the family; your own rule flags a slipping one, and a person opens and closes the review.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not resend to non-responders more than once — the schema itself refuses a second reminder — and it never removes or disciplines a carer: a flag goes to a person.

AI in SurveyPulse

AskQuestions about what is on screen — “What needs attention in SurveyPulse today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

Live product
01Feedback — Ask patients how the visit wentCaptured from the running demo clinic
SurveyPulse — Feedback — Ask patients how the visit went
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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

See the whole clinic →

Questions clinics ask

What does SurveyPulse do?
Post-visit surveys tied to the visit, not spam — and every home-care visit rated by the family, with a review when the practice’s own rule flags a carer. How was it (1–5), and what could we do better — answered from a token link with no login. Invites ride the consent-checked engine; a visit carries at most one survey and a survey gets at most one reminder, both enforced in the database, because a feedback request sent twice is marketing. The clinic average and rating spread sit on top of every response. A home-care visit the nurse completed, or an attendant’s worked shift, gets the same one rating request, tied to the carer who was there; each carer’s ratings show with the average of their latest ones, and a carer is flagged for a review only by the practice’s own rule — how many latest ratings, the average below which they flag, and why (none ships). A person opens the review and closes it with what was decided.
What data does SurveyPulse read and write?
SurveyPulse reads patient record, consents, home-care visits and attendant shifts and writes survey responses, carer ratings, carer reviews. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.
What does SurveyPulse deliberately not do?
It does not resend to non-responders more than once — the schema itself refuses a second reminder — and it never removes or disciplines a carer: a flag goes to a person.
What happens to our data if we uninstall SurveyPulse?
Operational history stays queryable for audit.
Is SurveyPulse available today?
Yes — SurveyPulse is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see SurveyPulse running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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