SignBridge

What SignBridge does

The accessibility failure in an Indian hospital is almost never the absence of a model. It is that the ISL interpreter’s number is on somebody’s phone and the deaf patient is in front of the doctor now. So this is the unglamorous half nobody builds: what a patient needs in order to understand and be understood, recorded once against their record; the roster of people who can provide it, with what each of them actually covers; the request booked against a visit; and whether anybody turned up. A consultation cannot be recorded as supported unless a named interpreter was assigned and the session started — and a request nobody could meet is closed with the reason, which is the row a hospital counts at the end of the quarter.

How you actually use it

1. 1Put the interpreters on the listAdd somebody names them, whether they are staff or external, the agency and phone, and what they cover — a roster entry that covers nothing is refused, and so is any mode other than Indian Sign Language listed without naming its language.
2. 2Raise the request against the visitA request takes the patient, optionally the visit, what they need — Indian Sign Language, another sign language, lip reading, written, braille, large print, easy language or a spoken language — and when it is needed.
3. 3Assign somebody and start the sessionAssign picks from the roster, and a session starts once, only on a request an interpreter has been assigned to.
4. 4Record honestly when nobody was foundClosing with nobody assigned records the request as unmet with the reason, and a CHECK refuses a request marked fulfilled that had nobody there.
5. 5Draft the plain-language versionThe draft is grounded in the visit’s own notes and is a version the clinician reads out or hands over in their own name — nothing here interprets, captions, transcribes or translates.

What it does not do

IT DOES NOT INTERPRET ANYTHING. It does not read sign language, caption speech, transcribe or translate: there is no camera path, no speech model and no live captioning in this product, and a screen implying otherwise would tell a deaf patient that the machine understood them while nothing was listening. It books a human and records what happened. An interpreter cannot be assigned to a mode or a language they do not cover, and “supported” cannot be ticked without somebody assigned and a session that started.

Questions clinics ask