OperationsLive · in the productQueue & board

PorterPing

Porter and transport jobs, closed by a second pair of hands.

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What it is

Transport jobs — patient moves, samples, documents, a supply run for a ward — dispatched to porters with response-time SLAs that escalate before they break. A job can name the unit it serves, so a ward pulls its own runner list out of the hospital board, and the porter’s clock stops when they say it is delivered rather than when the ward gets round to ticking it.

Who uses it: Built for: Every specialty
Reads: Job queue, ward store rooms
Writes: Jobs, deliveries, confirmations
Never: It does not reveal why a patient is being moved — porters see the where, not the what.
Access: Only people whose role includes it — the clinic owner decides who
Your data: No PHI. Hosted in Boston, United States. On uninstall: Operational history stays queryable for audit.

How it works

Raise the jobNew job takes the kind — patient transfer, sample run, equipment, pharmacy run or other — where it is from, where it goes, and normal or urgent; naming the ward store room it serves needs the ward-stores read permission, and the form says so when you do not have it.
Assign it to a free porterAssign to… offers only porters who are active and carry no open job, because the database keeps one open job per porter and refuses the second.
Walk it through the stepsPicked up and then Delivered each stamp their own time, and the database refuses a step taken out of order or a job put back to an earlier one.
Let somebody else confirm it arrivedIt arrived is drawn for anyone with the porter read permission, and the database refuses the confirmation when the person pressing it is the person who pressed Delivered.
Read the two clocksEach row carries an assign clock and a run clock computed from the stamps against the targets printed on the form — urgent 10 and 30 minutes, normal 20 and 60 — and the run clock stops at delivery, not at the confirmation.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not reveal why a patient is being moved — porters see the where, not the what.

And it does not let anybody close their own delivery: the person who pressed Delivered cannot be the person who confirms it arrived.

AI in PorterPing

AskQuestions about what is on screen — “What needs attention in PorterPing today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

PorterPing — Porters — Send porters where they’re needed, on the clock — 01Porters — Send porters where they’re needed, on the clockCaptured from the running demo clinic

01Porters — Send porters where they’re needed, on the clockCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 1

StoreStock

See the whole clinic →

Questions clinics ask

What does PorterPing do?

Porter and transport jobs, closed by a second pair of hands. Transport jobs — patient moves, samples, documents, a supply run for a ward — dispatched to porters with response-time SLAs that escalate before they break. A job can name the unit it serves, so a ward pulls its own runner list out of the hospital board, and the porter’s clock stops when they say it is delivered rather than when the ward gets round to ticking it.

What data does PorterPing read and write?

PorterPing reads job queue, ward store rooms and writes jobs, deliveries, confirmations. Its data class is No PHI. Every app works on the same patient record — nothing is copied into a silo.

What does PorterPing deliberately not do?

It does not reveal why a patient is being moved — porters see the where, not the what. And it does not let anybody close their own delivery: the person who pressed Delivered cannot be the person who confirms it arrived.

What happens to our data if we uninstall PorterPing?

Operational history stays queryable for audit.

Is PorterPing available today?

Yes — PorterPing is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see PorterPing running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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