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PartnerDesk

Facilitators, the agreement each one works under, and what they were actually paid.

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What it is

Almost every hospital doing this work has facilitators, and almost none can produce, on the day somebody asks, the piece of paper that says what the arrangement was. This is that piece of paper. A commission that is not disclosed cannot be recorded at all. Two agreements with one facilitator may not cover the same day, so two claims cannot be made on one patient. An enquiry that arrived in March cannot be attributed to an agreement that started in June. A payout freezes the basis it was worked out under, the person who asks for it is never the person who approves it, and the facilitator who brought the patient is paid what the agreement says and nothing else.

Who uses it: Built for: Every specialty
Reads: The case and the day the enquiry arrived, the agreement in force
Writes: Facilitators, agreements and the disclosed commission, the case each one claims, payouts and what was paid
Never: It cannot pay a treating doctor for sending a patient: there is no field for it, because the National Medical Commission’s code forbids it.
Access: Only people whose role includes it — the clinic owner decides who
Your data: No PHI. Hosted in Boston, United States. On uninstall: The register of facilitators, their agreements and the payouts leave with the app. Nothing about a patient goes with it, because none of it was ever here.

How it works

Empanel the facilitatorName, country and somebody you can actually ring. A name on a list with no number is not a partner.
Record the agreement, disclosedThe dates, what it pays and where the signed copy is kept. A commission that is not disclosed is refused, and a second agreement over the same dates is refused too.
Say which case each one broughtAttribute the case to the agreement that was running when the enquiry arrived. One partner per case — two claimants is a conversation, not a row.
Approve, then mark it paidThe amount is worked out from the agreement and frozen into the payout. Somebody other than you approves it, and the reference goes in when the money has gone.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It cannot pay a treating doctor for sending a patient: there is no field for it, because the National Medical Commission’s code forbids it.

It pays nobody by itself — it records that a payout was approved, and the money leaves through the ledger.

It holds no patient record.

AI in PartnerDesk

AskQuestions about what is on screen — “What needs attention in PartnerDesk today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

PartnerDesk — Facilitators — Keep the facilitator agreements and what each one was paid — 01Facilitators — Keep the facilitator agreements and what each one was paidCaptured from the running demo clinic

01Facilitators — Keep the facilitator agreements and what each one was paidCaptured from the running demo clinic

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Questions clinics ask

What does PartnerDesk do?

Facilitators, the agreement each one works under, and what they were actually paid. Almost every hospital doing this work has facilitators, and almost none can produce, on the day somebody asks, the piece of paper that says what the arrangement was. This is that piece of paper. A commission that is not disclosed cannot be recorded at all. Two agreements with one facilitator may not cover the same day, so two claims cannot be made on one patient. An enquiry that arrived in March cannot be attributed to an agreement that started in June. A payout freezes the basis it was worked out under, the person who asks for it is never the person who approves it, and the facilitator who brought the patient is paid what the agreement says and nothing else.

What data does PartnerDesk read and write?

PartnerDesk reads the case and the day the enquiry arrived, the agreement in force and writes facilitators, agreements and the disclosed commission, the case each one claims, payouts and what was paid. Its data class is No PHI. Every app works on the same patient record — nothing is copied into a silo.

What does PartnerDesk deliberately not do?

It cannot pay a treating doctor for sending a patient: there is no field for it, because the National Medical Commission’s code forbids it. It pays nobody by itself — it records that a payout was approved, and the money leaves through the ledger. It holds no patient record.

What happens to our data if we uninstall PartnerDesk?

The register of facilitators, their agreements and the payouts leave with the app. Nothing about a patient goes with it, because none of it was ever here.

Is PartnerDesk available today?

Yes — PartnerDesk is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see PartnerDesk running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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