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CurbSide

The question to another department, asked in the record and answered by a named colleague — on the department’s own turnaround.

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What it is

A question about a patient, put to a speciality or to one named colleague, asked and answered inside the record instead of in a corridor or on WhatsApp. The assistant can write a starting point — grounded in that patient’s own digest and kept in its own column, labelled as a draft — and the answer that lands in the record is the specialist’s own words under their own name. A ward doctor asking another department to see a patient marks it routine or urgent; each department sets its own reply targets (none ships), a question past its target shows as overdue, and each department’s turnaround is read from asked to answered. An emergency still goes by phone first.

Who uses it: Built for: Every specialty
Reads: The patient’s record, the question itself
Writes: Questions, drafts and named answers
Never: It does not turn a draft into an answer: an answered question needs text and a named answerer, and a row CHECK refuses the asker answering their own question — both names are written from the session rather than from the request, so neither is a caller’s to choose.
Access: Only people whose role includes it — the clinic owner decides who
Your data: Full PHI. Hosted in Boston, United States. On uninstall: Every record stays; only the workflow leaves.

In the product

Who uses it: Doctor — the demo profile it is best tried as
Where it opens: Clinical › Ask a Specialist /curbside
Permission: curbside.read

Every clinical app in the handbook →

How it works

Ask the question against the patientAsk a specialist takes the patient, a department or one named colleague, the urgency and the question you would ask in the corridor; a colleague who does not work here is refused. The answer stays on the list against the patient, under the specialist’s name and the time.
Work the queueQuestions filters on Open, Answered or Everything with a For me tick, each row attached to the patient it is about, and opening one shows the question with who asked it and when.
Read the draft as a draftDraft a starting point puts the assistant’s text in its own dashed box labelled as a starting point and not the answer, above an empty answer field — it is never typed into the box for you.
Answer in your own wordsThe answer goes in under your name, and the database refuses one from the person who asked — answering your own question is not a second opinion.
Keep each department to its own turnaroundMark a question routine or urgent. Each department sets its reply targets in hours with who set them (none ships); a question past its target is listed as overdue, and turnaround by department reads asked to answered over 90 days.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not turn a draft into an answer: an answered question needs text and a named answerer, and a row CHECK refuses the asker answering their own question — both names are written from the session rather than from the request, so neither is a caller’s to choose.

It holds no clinical reference library.

AI in CurbSide

AskQuestions about what is on screen — “What needs attention in CurbSide today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

CurbSide — Ask a Specialist — Ask a specialist about a patient, inside the record instead of on WhatsApp — 01Ask a Specialist — Ask a specialist about a patient, inside the record instead of on WhatsAppCaptured from the running demo clinic

01Ask a Specialist — Ask a specialist about a patient, inside the record instead of on WhatsAppCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 2

CaseNotes Patient Registry

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Questions clinics ask

What does CurbSide do?

The question to another department, asked in the record and answered by a named colleague — on the department’s own turnaround. A question about a patient, put to a speciality or to one named colleague, asked and answered inside the record instead of in a corridor or on WhatsApp. The assistant can write a starting point — grounded in that patient’s own digest and kept in its own column, labelled as a draft — and the answer that lands in the record is the specialist’s own words under their own name. A ward doctor asking another department to see a patient marks it routine or urgent; each department sets its own reply targets (none ships), a question past its target shows as overdue, and each department’s turnaround is read from asked to answered. An emergency still goes by phone first.

What data does CurbSide read and write?

CurbSide reads the patient’s record, the question itself and writes questions, drafts and named answers. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does CurbSide deliberately not do?

What happens to our data if we uninstall CurbSide?

Every record stays; only the workflow leaves.

Is CurbSide available today?

Yes — CurbSide is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see CurbSide running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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