TriageLine

Who uses it

Built for: Every specialty

Reads

Patient record, bed state

Writes

Triage records, acuity scores

Never

It does not downgrade acuity automatically as queues grow.

Access

Only people whose role includes it — the clinic owner decides who

Your data

Full PHI. Hosted in Boston, United States. On uninstall: All clinical data stays in the record.

In the product

1. 1Triage the arrivalA new arrival takes the presenting complaint, walk-in, ambulance or transfer, the acuity from 1 to 5 and whatever vitals were taken — naming the patient is optional, because the unknown patient is real in an emergency department.
2. 2Let the queue order itselfThe queue sorts by the latest acuity and then by arrival time, computed rather than stored, so a re-triage moves the row immediately.
3. 3Re-triage as a new lookRe-triage takes a new acuity and an optional reason and appends to the history rather than overwriting it, and it is refused on an episode already disposed.
4. 4Move them to a bay and stamp seenA bay is recorded on an episode still in the department, and Seen stamps once.
5. 5Disposition after that, never beforeAdmit, Observe, Discharge, Refer and LAMA appear only once the patient has been seen — a CHECK chains disposition behind that stamp, and it stamps once. Admit is offered where there is a ward; Observe sends the patient to an ObsBay short stay.