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PostOpCall

Day-1 and day-7 calls, scripted, recorded, escalated.

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What it is

Structured post-op call scripts per procedure with red-flag branching, outcomes recorded to the case, and missed calls rescheduled rather than dropped.

Who uses it: Built for: General Surgery
Reads: Cases
Writes: Call records, escalations
Never: It does not mark an unanswered call complete — unanswered reschedules and eventually escalates.
Access: Only people whose role includes it — the clinic owner decides who
Your data: Full PHI. Hosted in Boston, United States. On uninstall: All clinical data stays in the record; operational history stays queryable.

How it works

Schedule the two callsSchedule day 1 and 7 takes an operated case id and materialises both calls from the operation date; the insert matches no rows when the case has not been operated, and a case gets its schedule once.
Record every attemptOn a call that is due, press Reached, No answer, Wrong number or Declined — attempts are appended, so the count on the row is real rows rather than a recollection.
Work the script when you reach themThe script asks pain on 0–10, fever, the wound, the medicines and mobilising, and the card names the answers that will open an escalation before you press Record the call.
Close the escalation with a nameClose it will not save without who was told and what was done, and until it does the call stays on the queue marked escalated.
Let a call end as unreachableThree unanswered attempts close the call as unreachable with a stamped note, which stays on the queue reading differently from done because it is a different fact.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not mark an unanswered call complete — unanswered reschedules and eventually escalates.

AI in PostOpCall

AskQuestions about what is on screen — “What needs attention in PostOpCall today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

PostOpCall — Post-op Calls — After-surgery phone checks, scripted and recorded — 01Post-op Calls — After-surgery phone checks, scripted and recordedCaptured from the running demo clinic

01Post-op Calls — After-surgery phone checks, scripted and recordedCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 2

CaseLine Patient Registry

Hands to · 1

Automations

See the whole clinic →

Questions clinics ask

What does PostOpCall do?

Day-1 and day-7 calls, scripted, recorded, escalated. Structured post-op call scripts per procedure with red-flag branching, outcomes recorded to the case, and missed calls rescheduled rather than dropped.

What data does PostOpCall read and write?

PostOpCall reads cases and writes call records, escalations. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does PostOpCall deliberately not do?

It does not mark an unanswered call complete — unanswered reschedules and eventually escalates.

What happens to our data if we uninstall PostOpCall?

All clinical data stays in the record; operational history stays queryable.

Is PostOpCall available today?

Yes — PostOpCall is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see PostOpCall running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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