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PostOpCall

Day-1 and day-7 calls, scripted and escalated — and the patient’s own recovery diary in between.

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What it is

Structured post-op call scripts per procedure with red-flag branching, outcomes recorded to the case, and missed calls rescheduled rather than dropped. Between the calls, the Recovery diary keeps the patient’s own day from home after discharge — pain 0–10, how far they are moving, the wound in their own words and, if they want, a DermaScope photo taken beside their consent — as they reported it by the patient app, phone, WhatsApp or at the clinic. The surgeon’s team sees the pain and mobility trend and the days with no entry; a day the patient or staff mark worrying waits at the top until a clinician reviews it, closing it with a note or raising it on the case’s post-op escalation.

Who uses it: Built for: General Surgery
Reads: Cases, discharges, patient-reported recovery entries, DermaScope photos
Writes: Call records, escalations, recovery trend per case
Never: It does not mark an unanswered call complete — unanswered reschedules and eventually escalates — and it does not judge a wound from a photo or a pain score: a worrying day waits for a clinician.
Access: Only people whose role includes it — the clinic owner decides who
Your data: Full PHI. Hosted in Boston, United States. On uninstall: All clinical data stays in the record; operational history stays queryable.

In the product

Who uses it: Doctor — the demo profile it is best tried as
Where it opens: Clinical › Post-op Calls /postop
Permission: postop.read

Every clinical app in the handbook →

How it works

Schedule the two callsSchedule day 1 and 7 takes an operated case id and materialises both calls from the operation date; the insert matches no rows when the case has not been operated, and a case gets its schedule once.
Record every attemptOn a call that is due, press Reached, No answer, Wrong number or Declined — attempts are appended, so the count on the row is real rows rather than a recollection.
Work the script when you reach themThe script asks pain on 0–10, fever, the wound, the medicines and mobilising, and the card names the answers that will open an escalation before you press Record the call.
Close the escalation, or let a call end unreachableClose it will not save without who was told and what was done, and until it does the call stays on the queue marked escalated; three unanswered attempts close the call as unreachable with a stamped note, a different fact from done.
Keep the recovery diary between the callsOn the Recovery diary tab pick the operated case and log each day from discharge as the patient reported it — pain, how far they are moving, the wound in their words, a DermaScope photo if they have one; a day marked worrying waits first for a clinician, who closes it with a note or escalates it on the case’s call.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not mark an unanswered call complete — unanswered reschedules and eventually escalates — and it does not judge a wound from a photo or a pain score: a worrying day waits for a clinician.

AI in PostOpCall

AskQuestions about what is on screen — “What needs attention in PostOpCall today?” — answered with the records it read.

DraftSummaries and notes for the team, marked as drafts until a person signs.

Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

See it on screen

PostOpCall — Post-op Calls — After-surgery phone checks, scripted and recorded — 01Post-op Calls — After-surgery phone checks, scripted and recordedCaptured from the running demo clinic

01Post-op Calls — After-surgery phone checks, scripted and recordedCaptured from the running demo clinic

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Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

Reads from · 4

CaseLine DermaScope Patient Registry WardLine

Hands to · 1

Automations

See the whole clinic →

Questions clinics ask

What does PostOpCall do?

Day-1 and day-7 calls, scripted and escalated — and the patient’s own recovery diary in between. Structured post-op call scripts per procedure with red-flag branching, outcomes recorded to the case, and missed calls rescheduled rather than dropped. Between the calls, the Recovery diary keeps the patient’s own day from home after discharge — pain 0–10, how far they are moving, the wound in their own words and, if they want, a DermaScope photo taken beside their consent — as they reported it by the patient app, phone, WhatsApp or at the clinic. The surgeon’s team sees the pain and mobility trend and the days with no entry; a day the patient or staff mark worrying waits at the top until a clinician reviews it, closing it with a note or raising it on the case’s post-op escalation.

What data does PostOpCall read and write?

PostOpCall reads cases, discharges, patient-reported recovery entries, DermaScope photos and writes call records, escalations, recovery trend per case. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does PostOpCall deliberately not do?

It does not mark an unanswered call complete — unanswered reschedules and eventually escalates — and it does not judge a wound from a photo or a pain score: a worrying day waits for a clinician.

What happens to our data if we uninstall PostOpCall?

All clinical data stays in the record; operational history stays queryable.

Is PostOpCall available today?

Yes — PostOpCall is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see PostOpCall running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

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