The international patient, from the first email to the flight home.
An enquiry from Lagos or Muscat becomes a case: a doctor’s opinion, an estimate in the currency they bank in, an invitation letter a consulate will read, the fourteen-day FRRO clock after they land, and a departure nobody stamps until somebody says it is safe to fly.
- ✓ The stage of a case is computed, never typed — so no board shows a patient as confirmed with no estimate accepted
- ✓ A refund of an unused advance goes back at the rate the money came in at
- ✓ A commission that is not disclosed cannot be recorded, and no field exists to pay a treating doctor