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IncidentIQ

Report in a minute, learn for good.

Shown in the product as “Incident Reports”
Get IncidentIQOpen the appAvailable nowHow pricing works →

What it is

Patient-safety incidents reported in two minutes, anonymously if chosen — no reporter is stored on an anonymous report. Severity-matrixed, and closing is a gate: a root-cause analysis on the record and every corrective action done (each with an owner and a due date), or the incident stays open. Violence against a doctor or member of staff is logged as an incident with the FIR once filed (or why not), the Act and section in your legal adviser’s words, and the CCTV around it put on hold in SecurityRounds rather than overwritten. A CAPA case can start from any audit finding, complaint, incident or inspection — the root cause, the corrective and preventive action, an owner and a due date — and closes only when someone other than its owner has checked it worked.

Who uses it
All staff, quality teamBuilt for: Every specialty
Reads
Incident reports
Writes
Investigations, actions
Never
Reveals an anonymous reporter
Access
Only people whose role includes it — the clinic owner decides who
Your data
PHI-lite. Hosted in Boston, United States. On uninstall: All clinical data stays in the record; operational history stays queryable.

In the product

Who uses it
Quality officer — the demo profile it is best tried as
Where it opens
Compliance › Incidents /incidents
Permission
incident.read
Every compliance app in the handbook →

How it works

  1. Report it in two minutesWhat happened in one line, and when. Anonymously if you choose — an anonymous report stores no reporter anywhere, so the promise is structural.
  2. Review itSeverity, and the root cause written onto the record rather than discussed and forgotten.
  3. Raise the corrective actionsEach with an owner and a due date, and each closed by saying what was actually done about it. A CAPA from an audit finding or complaint closes only once someone else has verified it worked; violence against staff carries its FIR and footage hold.
  4. Close it only when it is closedNo root-cause analysis, or one action still open, and the incident stays open. That gate is the difference between a register and a habit.
  5. AI helpsDrafts the root-cause narrative and suggests corrective actions for review. You stay in charge.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not show reporter identity anywhere on an anonymous report, and it cannot close an incident over an open corrective action or a missing RCA.
A data breach is an incident with deadlines: the server stamps the detection time when it is reported, starts the CERT-In and Data Protection Board clocks from that stamp on the windows your hospital has set, and refuses to close the breach until each notice is recorded as sent or waived with a written reason.

AI in IncidentIQ

AskQuestions about what is on screen — “What needs attention in IncidentIQ today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
In this appDrafts the root-cause narrative and suggests corrective actions for review.
Not AI“Similar” incidents share a category; trends are counts.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

Its 3 screens

ReportReport an incident
InboxIncidents
TrendsTrends · last 6 months
From the design, with its example clinic.

Try it

The design preview: every screen drawn with the product’s own blocks, on an example clinic’s demo data. Nothing here is a real patient.

Open full screen →
Design preview · Incident Reports · example clinic

Connected to

Read out of the code, not the brochure: each app below is here because one service queries the other’s tables. Install either side and the hand-over is already wired.

See the whole clinic →

Questions clinics ask

What does IncidentIQ do?
Incident reporting with RCA and CAPA that close, honestly — workplace violence logged with the FIR, and CAPA from any finding. Patient-safety incidents reported in two minutes, anonymously if chosen — no reporter is stored on an anonymous report. Severity-matrixed, and closing is a gate: a root-cause analysis on the record and every corrective action done (each with an owner and a due date), or the incident stays open. Violence against a doctor or member of staff is logged as an incident with the FIR once filed (or why not), the Act and section in your legal adviser’s words, and the CCTV around it put on hold in SecurityRounds rather than overwritten. A CAPA case can start from any audit finding, complaint, incident or inspection — the root cause, the corrective and preventive action, an owner and a due date — and closes only when someone other than its owner has checked it worked.
What data does IncidentIQ read and write?
IncidentIQ reads reports, the camera register and writes incidents, RCAs, actions, violence reports and FIRs, footage holds, CAPA cases. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.
What does IncidentIQ deliberately not do?
It does not show reporter identity anywhere on an anonymous report, and it cannot close an incident over an open corrective action or a missing RCA. A data breach is an incident with deadlines: the server stamps the detection time when it is reported, starts the CERT-In and Data Protection Board clocks from that stamp on the windows your hospital has set, and refuses to close the breach until each notice is recorded as sent or waived with a written reason.
What happens to our data if we uninstall IncidentIQ?
All clinical data stays in the record; operational history stays queryable.
Is IncidentIQ available today?
Yes — IncidentIQ is live in clinics today. Set up your practice on MedAppz and install it from your dashboard.

Want to see IncidentIQ running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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