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RxRelay

Already shipped as ScriptTrack: sent to the chemist, accepted, ready, collected.

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What it is

This was not built, because it already exists under another name. Everything RxRelay describes — a prescription sent to the chemist the patient chose, the chemist accepting it, a substitution the prescriber has to decide before anything is handed over, and the dispense recorded back — is ScriptTrack, live in the product. Building it again would have meant a second prescribing surface, which is the one thing a prescriber–pharmacist app must never become. Reading it closely to be sure of that found two ids the tracking row took on trust, and those are fixed: the chemist a prescription is sent to must be in this practice’s own directory and the dispense linked back must be this practice’s own, both re-read against your own tables rather than accepted because the id existed somewhere.

Who uses it
Built for: Every specialty
Reads
Prescriptions, your pharmacy directory, the dispensing counter
Writes
Nothing of its own — the ladder is ScriptTrack’s
Never
It is not a separate app and adds no second place to prescribe from.
Access
Only people whose role includes it — the clinic owner decides who
Your data
Full PHI. Hosted in Boston, United States. On uninstall: Every record stays; only the workflow leaves.

How it works

The usual shape of a money app. RxRelay’s own steps are written from its screen when it ships.

  1. It’s raisedThe item is created from the bill, claim or payment it belongs to.
  2. Check itAmounts are checked against the record before anything goes out.
  3. Settle itPayment is matched and the item closes.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It is not a separate app and adds no second place to prescribe from.
It has no threaded messaging of its own: what exists is the substitution request, which is the only prescriber–pharmacist exchange in this product that changes what a patient takes, and it is decided by a clinician who is not the person who asked.
A chemist outside your own directory, or a dispense belonging to another practice, is refused rather than linked.

AI in RxRelay

AskQuestions about what is on screen — “What needs attention in RxRelay today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

Questions clinics ask

What does RxRelay do?
Already shipped as ScriptTrack: sent to the chemist, accepted, ready, collected. This was not built, because it already exists under another name. Everything RxRelay describes — a prescription sent to the chemist the patient chose, the chemist accepting it, a substitution the prescriber has to decide before anything is handed over, and the dispense recorded back — is ScriptTrack, live in the product. Building it again would have meant a second prescribing surface, which is the one thing a prescriber–pharmacist app must never become. Reading it closely to be sure of that found two ids the tracking row took on trust, and those are fixed: the chemist a prescription is sent to must be in this practice’s own directory and the dispense linked back must be this practice’s own, both re-read against your own tables rather than accepted because the id existed somewhere.
What data does RxRelay read and write?
RxRelay reads prescriptions, your pharmacy directory, the dispensing counter and writes nothing of its own — the ladder is ScriptTrack’s. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.
What does RxRelay deliberately not do?
It is not a separate app and adds no second place to prescribe from. It has no threaded messaging of its own: what exists is the substitution request, which is the only prescriber–pharmacist exchange in this product that changes what a patient takes, and it is decided by a clinician who is not the person who asked. A chemist outside your own directory, or a dispense belonging to another practice, is refused rather than linked.
What happens to our data if we uninstall RxRelay?
Every record stays; only the workflow leaves.
Is RxRelay available today?
RxRelay is in design: the surface exists and the platform underneath is ready. Join the waitlist and it moves up the build order.

Want to see RxRelay running on your own patients?

Tell us what you run and we will show you this app inside a practice shaped like yours — or answer the question the page above did not.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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