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VoiceDesk

◦ in design

The front desk that answers every call, in the caller’s language.

Front office · Full PHI · Every specialty

What VoiceDesk does

A multilingual voice agent for the clinic’s phone line: booking, rescheduling, refill status and directions handled conversationally; urgency triaged with hard escalation rules; anything complex or clinical handed to a human with the context attached — and every call disclosed as automated.

What it reads

schedulesFAQ sets

What it writes

bookingscall summariesescalations
Same patient record as every other app — nothing is copied into a silo. Data class: Full PHI.

What it does not do

It does not bluff through an emergency — red-flag phrases escalate to a person immediately, and it never pretends to be human.

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Questions clinics ask

What data does VoiceDesk read and write?

VoiceDesk reads schedules, FAQ sets and writes bookings, call summaries, escalations. Its data class is Full PHI. Every app works on the same patient record — nothing is copied into a silo.

What does VoiceDesk deliberately not do?

It does not bluff through an emergency — red-flag phrases escalate to a person immediately, and it never pretends to be human.

What happens to our data if we uninstall VoiceDesk?

Every record stays; only the workflow leaves.

Is VoiceDesk available today?

VoiceDesk is in design: the surface exists and the platform underneath is ready. Join the waitlist and it moves up the build order.

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