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CompliancePlanned · in developmentQueue & board

CAPADesk

Turn an audit finding, complaint or incident into a corrective action with an owner and a due date.

Notify meIn development · not installable yet

What it is

Whatever raised the issue — an internal audit finding, a patient complaint, an incident report — becomes one CAPA case with a root cause, a corrective action, an owner and a due date, and the case stays open until the action is verified as actually done, not just marked closed.

Who uses it
Built for: Every specialty
Reads
Audit findings, complaints, incident reports
Writes
CAPA cases
Never
It does not investigate the root cause itself — a quality team does that; the app tracks the case from finding to verified closure so nothing is marked done without evidence.
Access
Only people whose role includes it — the clinic owner decides who
Your data
No PHI. Hosted in Boston, United States. On uninstall: Nothing to remove yet — this app is in development.

How it works

The usual shape of a queue & board app. CAPADesk’s own steps are written from its screen when it ships.

  1. It arrivesA new item lands on the board — from a booking, a referral or a colleague.
  2. Work itAssign it, move it along, see who is waiting and for how long.
  3. Close itDone items leave the board and stay in the record.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not investigate the root cause itself — a quality team does that; the app tracks the case from finding to verified closure so nothing is marked done without evidence.

AI in CAPADesk

AskQuestions about what is on screen — “What needs attention in CAPADesk today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

Questions clinics ask

What does CAPADesk do?
Turn an audit finding, complaint or incident into a corrective action with an owner and a due date. Whatever raised the issue — an internal audit finding, a patient complaint, an incident report — becomes one CAPA case with a root cause, a corrective action, an owner and a due date, and the case stays open until the action is verified as actually done, not just marked closed.
What data does CAPADesk read and write?
CAPADesk reads audit findings, complaints, incident reports and writes CAPA cases. Its data class is No PHI. Every app works on the same patient record — nothing is copied into a silo.
What does CAPADesk deliberately not do?
It does not investigate the root cause itself — a quality team does that; the app tracks the case from finding to verified closure so nothing is marked done without evidence.
What happens to our data if we uninstall CAPADesk?
Nothing to remove yet — this app is in development.
Is CAPADesk available today?
Not yet — CAPADesk is in development and cannot be installed. Join the waitlist and we will tell you when it opens.

Join the waitlist for CAPADesk

CAPADesk is in development and cannot be installed yet. Leave your name and number: the waitlist decides what we build next, and we will tell you when it opens.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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