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EngagementPlanned · in developmentQueue & board

PatientRounds

Have a relations officer round the wards and log a concern before it becomes a complaint.

Notify meIn development · not installable yet

What it is

A patient relations officer’s ward round is logged patient by patient — anything raised, however minor — and a concern is tracked to a resolution on its own timeline, so the small unhappiness that would otherwise surface as a formal complaint weeks later is caught and addressed while the patient is still admitted.

Who uses it
Built for: Every specialty
Reads
Admission list
Writes
Round notes, concerns raised
Never
It does not replace the formal grievance or complaint process — a serious concern is escalated to it; this app is the proactive round that catches things before they get there.
Access
Only people whose role includes it — the clinic owner decides who
Your data
PHI-lite. Hosted in Boston, United States. On uninstall: Nothing to remove yet — this app is in development.

How it works

The usual shape of a queue & board app. PatientRounds’s own steps are written from its screen when it ships.

  1. It arrivesA new item lands on the board — from a booking, a referral or a colleague.
  2. Work itAssign it, move it along, see who is waiting and for how long.
  3. Close itDone items leave the board and stay in the record.

Rules it keeps

What it does not do, by design. A listing with only benefits is an advertisement.

It does not replace the formal grievance or complaint process — a serious concern is escalated to it; this app is the proactive round that catches things before they get there.

AI in PatientRounds

AskQuestions about what is on screen — “What needs attention in PatientRounds today?” — answered with the records it read.
DraftSummaries and notes for the team, marked as drafts until a person signs.
Every answer shows its sources. Nothing AI writes is saved until a person accepts it.

Questions clinics ask

What does PatientRounds do?
Have a relations officer round the wards and log a concern before it becomes a complaint. A patient relations officer’s ward round is logged patient by patient — anything raised, however minor — and a concern is tracked to a resolution on its own timeline, so the small unhappiness that would otherwise surface as a formal complaint weeks later is caught and addressed while the patient is still admitted.
What data does PatientRounds read and write?
PatientRounds reads admission list and writes round notes, concerns raised. Its data class is PHI-lite. Every app works on the same patient record — nothing is copied into a silo.
What does PatientRounds deliberately not do?
It does not replace the formal grievance or complaint process — a serious concern is escalated to it; this app is the proactive round that catches things before they get there.
What happens to our data if we uninstall PatientRounds?
Nothing to remove yet — this app is in development.
Is PatientRounds available today?
Not yet — PatientRounds is in development and cannot be installed. Join the waitlist and we will tell you when it opens.

Join the waitlist for PatientRounds

PatientRounds is in development and cannot be installed yet. Leave your name and number: the waitlist decides what we build next, and we will tell you when it opens.

We use your name, phone number and clinic name for one thing: to answer this enquiry about MedAppz. It is stored on our own server, in the single region our trust centre names, and it is not sold or passed to anyone else.

Email us

You can withdraw either at any time: write to hello@medappz.com, or tell whoever calls you, and we will delete what you gave us.

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